There’s something weird going on with me trying to login to this old Instagram account...
GetHuman-mrthroww's customer service issue with Instagram from October 2020
Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-mrthroww's own words
There’s something weird going on with me trying to login to this old Instagram account of mine from years ago because it’s telling me it doesn’t exist but also is telling me to check the email that is connected to the account. There’s a few things going on that don’t make sense:****. Requesting a password reset email tells me to check the email connected to the account but no email actually gets sent to me and it’s not being caught by Gmail’s spam filter either**. Requesting a login link from Instagram on the “Trouble Logging In?” screen with the email connected to the account gives me a message at the bottom of my screen saying “No users found”**. While doing it with the username it gives me the email I had just entered in point ** in a message saying “Thanks! Please check *Email*I*JustEnteredIn*** for a link to reset your password.”**I just want to recover my account so I can see what is on it and then I’ll be able to decide how I want to deal with the account
GetHuman-mrthroww did not yet indicate what Instagram should do to make this right.
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