My insta account is not accessible. I was on insta when it kept asking me to verify me...

GetHuman5353229's Hacked or Disabled Accounts issue with Instagram from October 2020

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Help with my Instagram issue
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GetHuman5353229's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5353229 will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5353229 can let us know if they help or not.
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Before contacting them, items GetHuman5353229 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman5353229's own words
My insta account is not accessible. I was on insta when it kept asking me to verify me I then sent myself a code on my phone which came through but it didn’t go to the next page on insta to put the code in. I tried submitting a support request but it’s not letting me either. My account is now coming up as user not found and I have had no email as to why. Please help me recover my account. My insta name was simxxr

GetHuman5353229 did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman5353229
Oct 10th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 35752 others
0 customers following this

Timeline

GetHuman5353229 started working on this issue
Oct 10th, 2020 3:11pm

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