Hello,*On Wednesday shortly before midnight I opened the app and I got a message that t...

GetHuman5324136's customer service issue with Instagram from October 2020

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The issue in GetHuman5324136's own words
Hello,*On Wednesday shortly before midnight I opened the app and I got a message that there are some strange activities on my Account and that I have to verify it. So I did via a code that I got as a sms on my mobile device. Then it said that Instagram is reaching out to me within **hrs or that I can log in then. Nothing happened. I wrote the support. They said that it seems that the account has been disabled from Instagram itself. It was a little account with *** followers where I shared my make up art. Nothing more or less. I didn’t do anything against the law or terms of usage. I tried to make an objection but that’s not possible as I cannot log into my account (nor with mobile number or email). *Others who subscribed to it still see my profile picture but there are no pictures and there’s a banner that says that this person cannot be found. *Could someone help me?

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Customer service issue
Reported by GetHuman5324136
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 34777 others
0 customers following this


GetHuman5324136 started working on this issue
Oct 2nd, 2020 7:31am