Hi!*I am hopeless and this might be not a first message you have recieved, *So, let me...

GetHuman-miajarc's Hacked or Disabled Accounts issue with Instagram from October 2020

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Help with my Instagram issue
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GetHuman-miajarc's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-miajarc will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-miajarc can let us know if they help or not.
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Before contacting them, items GetHuman-miajarc may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-miajarc's own words
Hi!*I am hopeless and this might be not a first message you have recieved, *So, let me tell everything again, now in more detail. I was logged out of my account on **.**.****. When i tried to log in, i might type the wrong password (its possible that i forgot it because i was logged in all the time). Then there was a message: Thanks for Providing Your Info, we will review your info and if we can confirm it, you will be able to acess your account within aproximately ** hours.*I did not really understand what info, because i have not type anything that could be incorrect (maybe just my password in *st try). *Today when i tried to log in i got a message that my account was disabled for violating your terms. I am sure this might be a mistake, i did not do anything violating. There is also a message that i can download my data, but even in browser i can not log in. *I am desperate because i know i did not do anything wrong, just following influencers, chatting with friends, i have not even posted for a while. **I am looking forward to your response and i truly hope, i can get my account back.**Thank you,*Mia Jarc

GetHuman-miajarc did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-miajarc
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 34789 others
0 customers following this

Timeline

GetHuman-miajarc started working on this issue
Oct 1st, 2020 5:55pm

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