My account was disabled by mistake. I've had this account for ** years and have never b...

GetHuman5311125's Recover Account issue with Instagram from September 2020

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The issue in GetHuman5311125's own words
My account was disabled by mistake. I've had this account for ** years and have never broken instagram's community guideline. I recently found out about an app i had downloaded on my phone that can show you who follows*unfollows you off of instagram. I went to the reviews of this app once i saw my account was deactivated, and saw all the reviews saying how the app hacked into their instagram accounts. I deleted the app immediately after, but I am still blocked out of my account. My account had been hacked, When it first kicked me out it said to wait ** hours, but its been almost * days and every time i try to log back in, it just states "error, please try again" and says my username no longer exists. . I've had this account for many years and would be heartbroken if it was gone. Whenever i attempt to fill out a repeal, it tells me i must confirm my account in instagram before requesting a review.. except i cant get into my instagram to do so. please help!

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Instagram

Recover Account issue
Reported by GetHuman5311125
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 34803 others
0 customers following this

Timeline

GetHuman5311125 started working on this issue
Sep 29th, 2020 5:22am
GetHuman5311125 indicated the issue is not fixed yet.
Sep 29th, 2020 5:54pm
GetHuman5311125 indicated the issue is not fixed yet.
Sep 29th, 2020 11:51pm