Please see email below regarding one of your vendors on instagram * I am...

GetHuman5305356's Report a Problem issue with Instagram from September 2020

Help with my Instagram issue
First: share to improve GetHuman5305356's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5305356 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5305356's own words
Please see email below regarding one of your vendors on instagram * I am happy to send you copies of emails and photos to confirm this seemingly fraudulent transaction. Instagram should be aware of the ethics of their vendors.* *Sincelry,*Chris Emery*srchrisemery@instagram***Hi Paypal, **I ordered this writing desk from an add on instagram - see photo **. I waited for more than a month for it to arrive. What I received was completely different than advertised see photo **.**I contacted the seller and got this obvious scam reply:*--------------------------------------------**Tukaopqusr Poktbmukaow**:** AM (* hour ago)*to me**Dear customer,*Sorry for your dissatisfaction with our product.*If you want to return the item to us,maybe you need to pay for the return freight,it will cost more than ** USD,we will refund you after received.*So to avoid those troubles,how about we refund you $**and you can keep the item.OK?*Please let us know your decision,we will process accordingly.*If you have any questions,we are more than happy to serve.*Best regards*Customer Service**Chris Emery ******@***.com* ************* ***:******--------------------------------------------------------------**I the confirmation email of the order you can also see the item that was ordered and it's clearly not what was sent. I am happy to forward that email to you.**Sincerely*Chris Emery

GetHuman5305356 did not yet indicate what Instagram should do to make this right.

How GetHuman5305356 fixed the problem

We are waiting for GetHuman5305356 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Report a Problem issue
Reported by GetHuman5305356
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 34868 others
0 customers following this


GetHuman5305356 started working on this issue
Sep 27th, 2020 12:23pm