My brother was hacked on zoom by an account that is pretending to be someone else for h...

GetHuman5275045's customer service issue with Instagram from September 2020

Help with my Instagram issue
First: share to improve GetHuman5275045's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5275045 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5275045's own words
My brother was hacked on zoom by an account that is pretending to be someone else for his school and was almost suspended for the actions related to this small, weak little incell on zoom. I would like access to his IP address, as I want this weak little man's identity verified, so that action can be taken, a dm was sent to my brother by this person saying that "that's payback, you get what you deserve". I don't play that way, I won't have my brother dealing with punishments regarding the actions of this person, or any other person this petty little man may have wronged. If, for some ridiculous reason the IP address and pertinent information cannot be provided by you, you will point me in the correct direction regarding access to this information.

GetHuman5275045 did not yet indicate what Instagram should do to make this right.

How GetHuman5275045 fixed the problem

We are waiting for GetHuman5275045 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman5275045
Sep 17th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 35130 others
0 customers following this

Timeline

GetHuman5275045 started working on this issue
Sep 17th, 2020 10:57pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies