Hello, my name is Dee. I run a business account @mermaidunicornwitch on Instagram. So...

GetHuman-crazzier's Recover Account issue with Instagram from September 2020

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Help with my Instagram issue

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The issue in GetHuman-crazzier's own words
Hello, my name is Dee. I run a business account @mermaidunicornwitch on Instagram. So, today I was trying to log in to post some stuff and it automatically logged me out. My password is saved to my phone so I tried using that so I could easily log back in because I don't remember my password. But it still didn't go through. So, I clicked forgot password to change password. There are * ways which are entering your phone number, email, or username. I tried all of those ways and it said the link is inactive and I'm still unable to log in. So, the link sent to my email and phone number but it wasn't active and didn't go through and I was unable to change my password.. I have checked and as of right now nothing has changed from what it seems to me. But I don't know why I'm unable to log in and I need to log in to post some things. I just want to regain access to my account.

GetHuman-crazzier did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman-crazzier
Sep 30th, 2020 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 34752 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-crazzier started working on this issue
Sep 30th, 2020 10:59pm
GetHuman-crazzier confirmed the issue is fixed. Hooray!
Oct 1st, 2020 4:27am