My account isn't loading anything. My friends can't see any pictures im tagged in or an...

GetHuman-haychamb's Hacked or Disabled Accounts issue with Instagram from September 2020

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Help with my Instagram issue
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GetHuman-haychamb's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haychamb will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-haychamb can let us know if they help or not.
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Before contacting them, items GetHuman-haychamb may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-haychamb's own words
My account isn't loading anything. My friends can't see any pictures im tagged in or anything on my account. But my username and profile picture they can still see. I know my account is not deleted because I tried to make a new account with the same username and it says "this username is taken" When i try to log into my account on a different device it says "Error: sorry there was a problem with your request." I don't have an email connected to my instagram but I do have a phone number connected. I believe that my account was reported but theres nothing wrong with it. All my post are appropriate. Its been about * days with me not being able to access it. Im still logged in on my phone and when i open the instagram app It asks for me to confirm my account but the confirmation code will not go through to my phone number.

GetHuman-haychamb did not yet indicate what Instagram should do to make this right.

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Hacked or Disabled Accounts issue
Reported by GetHuman-haychamb
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 34744 others
0 customers following this


GetHuman-haychamb started working on this issue
Sep 30th, 2020 4:22pm
GetHuman-haychamb indicated the issue is not fixed yet.
Sep 30th, 2020 9:00pm