My son logged me out of Instagram yesterday and now when I try to log in, the two facto...

GetHuman-jessidee's customer service issue with Instagram from September 2020

Help with my Instagram issue
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The issue in GetHuman-jessidee's own words
My son logged me out of Instagram yesterday and now when I try to log in, the two factor authentication code isn't sent to me. I tried to use my recovery codes but they aren't working. I put in my password and it takes me to the screen for the code but it's not sending me a code. I have tried all troubleshooting methods and it won't work at all. I've sent an email to instagram but haven't heard anything and I'm worried I'm going to lose my account.

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Instagram

Customer service issue
Reported by GetHuman-jessidee
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 34960 others
0 customers following this

Timeline

GetHuman-jessidee started working on this issue
Sep 8th, 2020 5:35pm
GetHuman-jessidee confirmed the issue is fixed. Hooray!
Sep 9th, 2020 11:07am
GetHuman-jessidee indicated the issue is not fixed yet.
Sep 10th, 2020 12:04am