Instagram Customer Service Issues

I have been locked out of my Instagram account for years, and the associated email and phone number were changed, making it impossible for me to regain access. Despite creating a new account, my old one, @smokepoisonconsumed, still shows up in searches, affecting my job prospects as a health caretaker/babysitter for special needs children. This situation is hindering my ability to build a family with my partner, who has multiple businesses and a two-year-old child. I am willing to provide identification and verification photos to prove ownership of the account. Removing this account is crucial for my future and career. It is causing me great embarrassment, and I have exhausted all attempts to delete it. Please assist me in resolving this urgent matter.

Dear all, I am Ramin, a sociology graduate and educator from Tehran, Iran with 15 years of experience in teaching and school management. Additionally, I pursue a career as a pop singer. I want to shed light on an issue concerning Instagram, especially its impact on our youth. The platform allows individuals to create pages without verifying their identity, leading to the spread of inappropriate and immoral content, affecting children, teenagers, and even women in Iran who are subjected to having their personal images displayed on fake accounts. Despite reporting such pages, Instagram often dismisses the reports claiming they are inaccurate. This raises concerns about the platform's ability to distinguish authentic content from fake accounts. I hope that Instagram addresses these challenges soon to protect the dignity and privacy of its users. Stay well. Ramin Memar Instagram: Ramin.Memar Website: www.RaminMemar.ir

I'm currently locked out of my account. I attempted to log in to remember my password but got logged out instead. I've changed my password, but when I try to log in, I'm asked to confirm my account, which I can't do as my phone number and old email are no longer accessible. I attempted to log in via Facebook, but it created a new account I deactivated since I couldn't access the necessary information. I am (The Vivienne)'s husband's PA and urgently need access to my account. It contains important contacts, information from previous bookings, and I follow people crucial for upcoming gigs. I have ID to verify my identity. Any assistance would be greatly appreciated.

My Instagram account got locked due to suspicious activity detected. For security reasons, it's temporarily locked. I believe it may have been compromised through a phishing attack where I entered my password on a fake Instagram site. I can't access my account using my current information.

Hello Instagram Services, I am following your instructions and sending you my photo along with a profile picture. In my account, I have 3 posts that are videos. The first video is for Mother's Day, an IGTV video where I am wearing a blue T-shirt. The second post is a birthday upload, and the third is a Father's Day video. Please refer to my profile picture attached to this email to verify. Kindly assist me in recovering my account. Despite some people doubting it, I believe in the efficiency of Instagram Services to help me. Your prompt attention to this matter is greatly appreciated. Thank you.

I am reaching out on behalf of my friend who unfortunately fell for a spam link leading to the loss of access to his longstanding Instagram account @graphiteknight. Despite correctly setting his current email as [redacted] for password recovery, Instagram insists on sending the verification link to his outdated email ([redacted]). This email, no longer in use, has left him unable to regain access to his account. This mix-up has been disheartening for him, and I am eager to assist him in resolving this issue to bring back some positivity.

My Instagram account has been hacked. The username hannah_coffman has been changed to benedictefan_2merb8e. The hacker also changed the associated email and phone number, so I cannot access my account. I did not receive an email notification from Instagram about changing the email address as they claim on their website. I attempted to seek help through Instagram's help center, but it was not useful. Following their instructions to report the hack only led me back to the same page. I am unable to provide my secure email for further steps. I am worried about potential identity theft. I would appreciate some clarification on how to regain access to my account as the help center has not been effective. Thank you for your assistance.

I have been trying to communicate with you regarding my Instagram account. I have followed all verification procedures requested, including providing a photo as per Instagram's instructions, sharing my student ID, passport, and identity card photos. Despite my efforts, I have received automated responses denying my requests. This situation is causing distress to many young individuals who are unfairly accused. The impact on my mental well-being has been significant as I have lost access to six to seven years worth of memories, posts, and interactions on the platform. I believe Instagram should thoroughly investigate complaints and accounts before taking action. I am willing to provide additional verification if needed to prove my identity and regain access to my account, @birgaripkeci. This account, where I have shared personal photos over the years, is integral to me, and I kindly request a thorough review and assistance in resolving this issue. My name is Hatice Nur Şahingöz, and I seek your understanding and support in restoring my account.

I have contacted Instagram multiple times, provided the photo requested for verification, and shared my student ID cards, passport, and identity card photos. I feel like I have done everything to prove that I am the rightful owner of the account and content. Instagram keeps sending automated responses, impacting the social lives of young people with unwarranted accusations. This situation has taken a toll on my mental well-being. Losing years of memories, posts, and comments is unjust. Could Instagram not review complaints and accounts more diligently? I am struggling to understand why the verification images I submitted did not yield results. I am me, and this account belongs to me. I am willing to provide additional verification if necessary. Please find a resolution that does not disregard users like me. Such behavior is unbecoming of reputable companies like Instagram and Facebook. I am Hatice Nur Şahingöz, known as @birgaripkeci on Instagram, and have never breached community guidelines. My account is authentic, and its content reflects my personal experiences over the years. My disabled account means a lot to me, with around 8,[redacted] followers due to my YouTube videos. I am reaching out for assistance to restore my account. Please review my case sincerely. Thank you for addressing my concerns. Sincerely, Hatice Nur Şahingöz

This morning, when trying to log into my Instagram account under the username "khaleesimonkey," I discovered I had been banned. My account had been changed to a new username, "mckinleyawell3s78," with a different email address. This new email address is from a Polish provider, which I did not authorize. Without any notification, it's clear my account was hacked. I swiftly created a new account under "Khaleesimonkey123," reported the hacked account, and urged my friends to do the same. Unfortunately, the hacked account is still active. I urgently want to regain access to my original account or have the imposter account "mckinleyawell3s78" removed to prevent identity theft.

I have attempted to contact the Instagram team without success. I am reaching out here for assistance with two issues in my account @nandan_h_. First, I cannot change my profile picture despite trying on multiple devices. An error message saying 'please check your internet connection' appears, but this issue does not occur on my duplicate account on the same phone. Secondly, I am unable to view likes or comments on my posts in the activity column (♥️ column). These problems are causing significant inconvenience. I kindly ask for your help in resolving these issues since my attempts to reach Instagram support have been unanswered. Attached are screenshots illustrating the problems I am encountering.

One morning, I picked up my phone to check Instagram and was surprised to find that I was logged out. Using the "Log in with Facebook" option, I discovered my account had been hacked. The entire account was moved to a different email without my knowledge, with the password and nickname changed. Logging in through Facebook only created a new account, complicating the situation. Contacting Instagram support proved challenging, as their password reset codes were being sent to the new account linked to my email. I have been unable to speak with a human for assistance and feel stuck. Can someone please help me out with this issue? Thank you, P.

Dear Instagram Support, I recently had my account disabled yesterday due to a violation of Instagram's community guidelines. I believe this was a misunderstanding and promptly submitted an appeal. After receiving a response yesterday indicating my account was disabled for violating certain terms, I wish to stress that I have not breached any of these rules. My Instagram serves as a support for my YouTube channel and to connect with friends. If my account had engaged in harassment or other violations, I would understand the action; however, I am confident this is an error that requires further review for reinstatement. I am looking forward to your prompt response.

Hello, It has been a month since my Instagram account was deactivated for not adhering to Instagram's policies, but I am uncertain about what I have done wrong. I have attempted to request an investigation from Instagram, but they require me to verify my identity on the deactivated account, which is not possible. Losing my account has been devastating as it contained important messages, contacts, and work. I had worked hard to grow my community of 30k followers, and this setback has derailed my future plans, including collaborations with brands and hotels in September. Despite my efforts to reach out to Instagram through various means, I have not received any assistance. I am hopeful that someone here might be able to help me regain access to my account (@b_kka) as it is my last resort. Rest assured, I will strictly adhere to Instagram's rules in the future. Thank you for your attention, Best regards, R.

Hello, I need some assistance. I previously managed fan accounts on Instagram, but now I have too many due to several changes I made. I have decided to keep only two accounts: @sso.ryeli and @shellsce. My main issue is that I want to PERMANENTLY DELETE the excess accounts, not just deactivate them. I wish to detach my email from each account to free it up for my primary account's use, which has an alternate email. I can link the unwanted accounts to my secondary one with my primary email but can't switch the email to it. The accounts I want to remove are @loveforoneloveforall, @savagebananalolxd, @lovingrelate, and @goodgirddndnsndn. I changed the names randomly, intending to discontinue their use. I aim to remove these accounts from my "accounts" list within the app. I altered the passwords to random ones and reinstalled Instagram to remove them. Is there a way for me to at least detach the EMAILS from the unwanted accounts so that I can access them if needed and prevent unauthorized access to my main accounts?

I am facing an urgent issue with my account. Instagram unexpectedly logged me out and prompted me to reset my password, which I cannot remember. Despite numerous attempts to use the "forgot password" link, I am unable to change it due to recurring errors. My account is under the username annabelberendse, which correlates with my full name. I am willing to provide any necessary verification. I urgently need assistance as I rely on my account for sharing my design work as a student. I have screenshots available to illustrate the issue upon request. Interestingly, I still receive notifications from Instagram, but I cannot access the app functionality. Thank you in advance for your help.

I am concerned about a post on Instagram that was fact-checked inaccurately, specifically regarding the discussions about hydroxychloroquine by a doctor. She shared her positive experiences with the medication as a preventive measure and treatment, highlighting the lack of deaths among her patients. These are important facts that should not be censored. It seems like there may be a bias in fact-checking only certain types of posts on the platform, which is concerning. Instagram should allow diverse viewpoints without interference or selective fact-checking. It's essential to ensure transparency and fairness in moderating content to maintain trust among users.

I was locked out of my @4wayfilm account for allegedly following too many people, with an error message stating 'Your Account Was Compromised' each time I try to log in. It falsely accuses me of violating guidelines by sharing my password for likes or followers. When prompted to change my password, I can't recall the old one. Clicking 'Forgot Password?' leads me to 'Trouble Logging In?' and attempting 'Send Login Link' doesn't send me the reset link to my phone number linked to the account. I share this number with my personal account, though trying to unlink it proves futile. Instagram's customer support hasn't been helpful. I urgently need assistance to regain access to my account. Thank you.

After attempting to resolve this issue numerous times, I have not received any response addressing the problem. I keep encountering an "action block" when trying to like photos on social media. This restriction seems unnecessary as I am only interacting with photos posted by my friends and followers. Despite reporting the issue countless times, I have not received any assistance. My Instagram account is crucial to me, and I need the "action block" when messaging to be resolved promptly. I urge the Instagram team to address this matter and restore my account functionality. Thank you.

I've reported an issue numerous times, but have yet to receive a response. The message says actions were blocked to preserve the community. I don't understand why liking my friends' photos on social media is an issue. I only interact with friends who follow me back or accept my requests. Despite reporting this problem countless times, I haven't received any feedback. My Instagram account is currently experiencing an "action block" that prevents me from messaging. I urgently need a solution to resolve this problem promptly and restore my account. Kindly assist in lifting this block and getting my Instagram account functioning again. Thank you.