My account was hacked*phished * week ago. Within the hour of it happening, I changed my...

GetHuman-zoelschl's Recover Account issue with Instagram from July 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-zoelschl's own words
My account was hacked*phished * week ago. Within the hour of it happening, I changed my password and logged out all the accounts. I logged back in and things seemed fine again. A week later, Instagram disabled my account due to the suspicious activity. To log back in, I was prompted to enter a PIN sent to my phone number, but I was never sent a PIN and I had it resent numerous times. *When at this screen, it displayed the last * digits of my phone number which were correct. I'm not sure what to do

GetHuman-zoelschl did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman-zoelschl
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 37415 others
0 customers following this

Timeline

GetHuman-zoelschl started working on this issue
Jul 14th 4:39pm
GetHuman-zoelschl indicated the issue is not fixed yet.
Jul 14th 8:53pm
GetHuman-zoelschl indicated the issue is not fixed yet.
Jul 14th 8:54pm

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