My phone got stolen therefore i have lost all access to all log in details, including t...

GetHuman-chloecw's Recover Account issue with Instagram from July 2020

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Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chloecw will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-chloecw can let us know if they help or not.
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Before contacting them, items GetHuman-chloecw may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-chloecw's own words
My phone got stolen therefore i have lost all access to all log in details, including the cellphone number and the email address I used. The number is no longer in use because I blocked the number with my network provider due to the theft on my phone. If this helps, the number was **********. The email address I used is forgotten but Instagram informed me that it is *****@***.com. My account is also not connected to my Facebook account. What are the further options I can take.

GetHuman-chloecw did not yet indicate what Instagram should do to make this right.

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Recover Account issue
Reported by GetHuman-chloecw
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37516 others
0 customers following this


GetHuman-chloecw started working on this issue
Jul 13th 11:27am