I got a new phone recently and I need to sign in to my instagram account but forgot my...

GetHuman-khockey's Recover Account issue with Instagram from July 2020

Help with my Instagram issue
First: share to improve GetHuman-khockey's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-khockey may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-khockey's own words
I got a new phone recently and I need to sign in to my instagram account but forgot my password to try and change it I tried requesting a password change by putting in my email or phone number but all it did was send me and email to change passwords for old accounts that I had previously deleted i cant access instagram on my old phone because it is broken I tried linking it through facebook but it still led to me to these old accounts and not my main account that I presently use I know that this account is linked to the phone number I put it in because it’s phone number ive ever had so im unsure why I cant seem to reach my account

GetHuman-khockey did not yet indicate what Instagram should do to make this right.

How GetHuman-khockey fixed the problem

We are waiting for GetHuman-khockey to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Recover Account issue
Reported by GetHuman-khockey
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 37553 others
0 customers following this

Timeline

GetHuman-khockey started working on this issue
Jul 10th 12:23am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians