Instagram Customer Service Issues

Hello. I have encountered several issues with my Instagram app. This morning, upon waking up, I received a pop-up notification indicating that my account had been compromised. In response, I promptly changed my password and logged back in. However, when I attempted to interact with a post by liking it, a message informed me that I had used a third-party application for likes and followers, resulting in a restriction on my actions. I did not utilize any such app, and I suspect this is related to the security breach. Presently, Instagram has restricted my account activities until June 10, [redacted], due to actions I did not commit. Despite submitting multiple reports regarding this issue, no resolution has been provided. I have uninstalled and reinstalled the app without success. I kindly request the removal of the action block on my account, as it was compromised, and I have not breached any community guidelines. Thank you for your assistance.

I forgot my Instagram password and I am having trouble logging in. I have been attempting to access my account for three days now by trying various passwords, but to no avail. I have tried the "forgot password" option but did not receive a confirmation code or login link. My Instagram is not linked to my phone number, and I use my username as my email to log in. Even though Instagram has sent me login links and confirmation codes numerous times, I have not received any on my phone. I created my account on an Android OPPO phone. There is no Gmail account associated with my username "aakrit_anal27" on my device. I hope to receive a prompt response and regain access to my account. I appreciate your help. Thank you.

Hello, I am writing on behalf of my father's business, James Leonard Opticians. There are several business accounts created by a former employee who no longer works for us. The accounts in question are as follows: @jamesleonardopticians, @james_leonard_opticians, and @jamesleonard_opticians. Searching for our store online, I see all accounts except @jamesleonardopticians because it was deactivated by Instagram. When attempting to create an Instagram account with the handle @jamesleonardopticians, I encountered difficulties. I kindly request, on behalf of my father, that the inactive accounts @jamesleonardopticians, @james_leonard_opticians, and @jamesleonard_opticians be deleted as he cannot access them. Moreover, we would appreciate access to the handle @jamesleonardopticians. Thank you for your anticipated assistance. Best regards, Nicole

Hello, Instagram community! Good morning. My Instagram handle is @liannyulloaa. The account that is currently inactive and not in use has taken my desired username, @liannyulloa, and is impersonating me on my new account. I kindly request for the account with the username @liannyulloa to be removed and the name to be transferred to mine, @liannyulloaa. This discrepancy can cause confusion among my friends, family, and fans, especially as I will be releasing music soon. As a singer and musician preparing to launch an album, it is crucial to avoid any misunderstanding. For further clarification, please contact me via email. Your prompt attention to this matter is greatly appreciated. Looking forward to resolving this efficiently. Thank you for your help. Have a wonderful and safe day! - LU

My name is Evelyn Renee Scott, and I need to regain access to my account, @bb4girlie, which I had trouble with while in California and New Orleans last year. I have successfully recovered this account before using my information. Currently, I am locked out by Google and trying to resolve this issue. I've had recent family challenges and need to connect with people on this platform, as well as address pending work-related requests. Due to job changes and travel, my contact information has been inconsistent. I lost my previous phone numbers due to theft and manipulation. I'm frustrated and seeking a different solution to access my account without these complications. The number previously linked to this account was [redacted], and the new number begins with [redacted], but I do not have the full number list now. Kindly advise on the next steps. Thank you, Evelyn Renee.

On 6th June [redacted], my account got disabled, and I am eager to recover it. This account is crucial for my business activities as it is connected to my Instagram account. Disabling it could impact my earnings and harm my financial situation. Additionally, I rely on it to promote myself as a footballer in a country that does not adequately appreciate athletes in this field. I can be reached through the following email addresses: [redacted] and [redacted] Your assistance in resolving this matter would be greatly valued. I apologize for any disruptions my actions might have caused.

My Instagram account was hacked and subsequently disabled. The hacker potentially posted inappropriate content without my awareness. I strictly follow all Instagram guidelines and have always maintained appropriate content. This account is crucial for staying in touch with my family members nationwide. Restoring my account is vital as I have invested significant effort into it. I am committed to changing my password and enhancing security measures to prevent future hacks.

I am facing an issue with my mother's Instagram account. Username: siuling.chan.[redacted] Email: [redacted] My mother hasn't accessed her Instagram account for a while. Today, she realized she has an account and asked me to help her delete it. Unfortunately, she cannot remember her login password. We followed the steps provided, but the reset email was sent to her gmail which she also forgot the password for. We tried to recover the gmail password without success due to forgetting the necessary answers. She wants this account deleted. Thank you.

I am reaching out regarding an issue with an Instagram account. User Name: siuling.chan.[redacted] Email: [redacted] This account belongs to my mother, who has been inactive for a while. She recently remembered she had an Instagram account and asked me to help her delete it. Unfortunately, she has forgotten her login password. We followed the steps to reset it, and an email was supposed to be sent to [redacted] But she also forgot her Gmail password, and the recovery attempts have been unsuccessful due to not remembering the required information. She wishes to have the account deleted. I, her daughter, Noelle Wong, will be handling this matter. My contact email is [redacted]

Hello team, I am reaching out because my account was disabled for violating community guidelines by sending an inappropriate video to a friend. The video was sent by a friend as a prank without my knowledge, and I want to apologize for this mistake. I kindly request the reactivation of my account as it is very important to me. I assure you that such incidents will not occur again in the future. Thank you, Abhishek Tyagi

My niece received a surprise birthday delivery from an Instagram account. The person who promised delivery had an emergency and couldn't fulfill it on time. When asked to cancel and refund the money, they didn't respond. Unfortunately, my niece doesn't have their contact information outside of Instagram. Can someone advise on how to obtain the person's contact number through Instagram to resolve this? Thank you.

Hello, I am Emrah (Emroo) Bajrektarevic, originally from Bosnia but now residing in Slovenia. My Facebook and Instagram profiles were disabled on May 21st. I have been using my Emroo Bkc profile on Facebook since [redacted] and my Instagram account _emroo19 since [redacted]. I attempted to verify my identity by sending documents to Facebook, but due to Covid-19, they were unable to help me. I have always followed the platform rules and am unsure why this has happened. I would greatly appreciate any assistance in resolving this issue and getting my accounts back. Thank you.

My 15-year-old daughter's Instagram account was hacked by someone we don’t know. We have tried sending messages to Instagram, but they haven't replied for a couple of weeks. The hacker changed the phone number, email address, and username without her knowledge. The account now goes by the name lynwooduby21_walk2mc, previously belonging to Abbey Vernia. I have notified the account that it was stolen from my daughter and am concerned about her photos and information. Despite reaching out to Instagram with no response, I believe this is identity theft and a worry as she is a minor. Any assistance you can provide would be greatly appreciated. Thank you, Shawn.

Unfortunately, my photo and information were used to make a fake account, leading to reports from users who thought I misplaced my phone. Now, Instagram wants me to verify my account, but I cannot access the email and phone from when I signed up. I reached out to support, providing the requested photo and code, but have not received a response. I attempted to log in through Facebook, but I keep getting a "challenge required" message.

Hello, I believe there is a potential threat to my business as my Facebook and Instagram accounts have been deactivated. My page, formerly named apex_cbd, unintentionally clashed with a trademarked name "Apex CBD" owned by someone who reached out to me. My brand, "Apex Premium CBD," is undergoing the trademark process, which I initiated by making a payment today. In response, I promptly changed my Instagram handle to apex premium cbd to prevent further issues. Meanwhile, the other party appears to lack a brand and instead operates a website selling various companies' products. I have verified on the government's official website that I am eligible to trademark "Apex Premium CBD" and have documentation as proof. My business heavily relies on my Instagram presence; therefore, I am urging for a reactivation of my page, as preserving it is vital for my livelihood and business security.

Hello, my name is U.U. I reached out via email previously about my hacked Instagram account with the username "preciousteni" on June 8, [redacted]. The hacker is currently using my account to scam my followers. I reported the issue immediately and followed the instructions provided. However, it has been 72 hours now, and I have not received any feedback. I urge a prompt investigation to prevent further scams and protect my reputation. I have attached images showcasing the fraudulent activities happening on the account.

I accidentally sent an inappropriate video to my friend, and my Instagram account (hiren_patel_4) was disabled a week ago for violating the platform's terms. I deeply regret my actions as I was unaware of Instagram's terms and conditions. This has caused me significant distress as I have an important meeting on Monday, and all my crucial contacts and addresses are stored in my direct messages. Furthermore, I have cherished memories with my loved ones, including a special photo with my mother that I do not have backed up. Unfortunately, my Facebook and Saavan apps are also affected since they are linked to my Instagram account. I am unable to access Instagram on my iPhone 11, and I cannot log in to another account on my device. I kindly request assistance in reactivating my account (hiren_patel_4) promptly, as it holds vital information for me. Your prompt action in recovering my account would be greatly appreciated.

Dear Instagram Community, I recently discovered that my Instagram account was deactivated for violating community guidelines without any prior warning. This abrupt deactivation has caused distress as I have important contacts linked to that account, and it has affected my Facebook account as well. I kindly request the reactivation of my accounts. I assure you that I will adhere to all Instagram norms and guidelines diligently in the future. Your understanding and cooperation are greatly appreciated. Thank you for your assistance. Sincerely, Anuj Negi E-mail: [redacted] User ID: negi.anuj.[redacted] Contact: +[redacted]88

I need help with a serious issue on Instagram. A fake account using my photos has 99,[redacted] followers and is scamming people out of significant amounts of money. They pretend to be an influencer offering investment advice to trick unsuspecting followers. Despite being a private account with under [redacted] followers, I fear this situation might reflect badly on me and my loved ones. The imposter has blocked me and my acquaintances, and I suspect they gained access to my content in the past. I have not seen any recent posts from them using my images, but they continue to slowly upload my existing photos. I am concerned about the privacy violation and want the account permanently removed or information to identify the perpetrator. I am unable to find any customer support to assist me in resolving this distressing situation.

I recently experienced a serious hacking situation on Tuesday, June 15. The perpetrator changed my password, linked email, and phone number, preventing me from recovering my account. Despite following the recovery steps provided by Instagram, I did not receive any response after sending the necessary picture with the code. The hacker somehow gained access to my Snapchat username and even threatened me for money and inappropriate pictures in exchange for returning my account. I ignored their demands, which led to them threatening me and my friends through messages. In the end, they deleted my content, altered my bio, and uploaded a disturbing profile picture. I managed to have my friends report the hacked account. I am now at a loss for what steps to take next in this distressing situation. Any advice or guidance would be greatly appreciated.