Date I’ve last had access: **.**.**** *Someone hacked into my account and now posts pic...

GetHuman-edasun's Hacked or Disabled Accounts issue with Instagram from July 2020

Help with my Instagram issue
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Before contacting them, items GetHuman-edasun may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-edasun's own words
Date I’ve last had access: **.**.**** *Someone hacked into my account and now posts pictures of me and texts other people in my name. *An Instagram user (@ferhatyurtyerii*) asked me if I could help him restore his old account and I said yes of course. He then send a link to my and I send this link to him. That’s when I lost access. *I've already sent Instagram several requests but they keep saying I am not the true owner of the account since I cannot remember if I signed up with my telephonenumber, email and whether I used my then windowsphone, android or iphone.

GetHuman-edasun did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-edasun
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37911 others
0 customers following this

Timeline

GetHuman-edasun started working on this issue
Jul 2nd 3:28pm

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