I have had the issue of logging in and getting a message to "help us confirm you own th...

GetHuman5020404's customer service issue with Instagram from July 2020

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman5020404's own words
I have had the issue of logging in and getting a message to "help us confirm you own this account" I changed the password a couple of times and keep getting this. I have been trying to get in my ig account for a month now and still no result. and when I click on “Get Help Logging In” button it just takes me to the Instagram help page. I tried millions of ways but still can't get in and when I try to do the password reset link, it says we couldn't reach your email address please try again...

GetHuman5020404 did not yet indicate what Instagram should do to make this right.

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Customer service issue
Reported by GetHuman5020404
Jul 2nd, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 37939 others
0 customers following this


GetHuman5020404 started working on this issue
Jul 2nd 6:55am

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