Hello my name is Mateo Wilson and I have the instagram account named “mateo.wilson” and...

GetHuman-mateotw's Recover Account issue with Instagram from May 2020

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-mateotw's own words
Hello my name is Mateo Wilson and I have the instagram account named “mateo.wilson” and I lost access to my account several months ago. I was prompted to go to my email to be able to gain access to my account again, however I cannot get into this email. I have emailed instagram support several times over the last months. Some help would be very nice.*I have photo id and whatever else to gain access to the account again.

GetHuman-mateotw did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman-mateotw
May 25th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 38477 others
0 customers following this

Timeline

GetHuman-mateotw started working on this issue
May 25th 5:12am

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