My instgram konto has been hacked and i lost all access to my account. The hacker chang...

GetHuman-dremy's Hacked or Disabled Accounts issue with Instagram from May 2020

Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dremy's own words
My instgram konto has been hacked and i lost all access to my account. The hacker changed my e-mail adress: *****@***.com , probably my phone number and my passwort. I received on May ** nd **** at around *:** pm, an message with a hidden virus on the link , witch I didn*t know* via instagram from my neighbour. And it said that there is a page with photoS form me on it and I have to make an accout to see the pictures. I paniced and registered my self on that page. ** minutes later I got hacked and lost all my access to my account : valentinaac.may. If I try the only opption to get my account back via username, i always get the message that the mail is sending to another e-mail address: s********@d*****.xyz. but my email adress is *****@***.com. You can see i have no chance to get my acount back myself *I hope You can help to fix my problem and I hope to hear You soon *Valentina Mayer

GetHuman-dremy did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-dremy
May 23rd, 2020 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 38483 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-dremy started working on this issue
May 23rd, 2020 12:35pm
GetHuman-dremy confirmed the issue is fixed. Hooray!
May 23rd, 2020 4:52pm

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