Instagram Customer Service Issues

Greetings, I am Stefania Lopez. I am reaching out to request more detailed information about my Instagram profile with the username "stefania.lopez.00." It was suspended since 04/30/[redacted] around 5:00 PM. This is my personal profile linked to a Facebook page. Despite several reports made by me from another Instagram account, as my current one is temporarily blocked, I have not received further information. I kindly ask for an update on the status of the report. I am unaware of the email to which the security code is sent and am unable to change it. The account was blocked after two photos of false advertising were posted, which I did not upload. My email is [redacted] I look forward to your response. Best regards, Stefania Lopez.

My Instagram account @nishnocu has been deactivated multiple times without explanation. Despite being reactivated, it gets disabled shortly after. I believe the deactivations are based solely on the number of reports rather than valid reasons. This account was popular in Nis, Serbia, but some individuals may have been envious and reported it maliciously, prompting its deactivation. I intended to use this account for business, even purchasing the domain nishnocu.com, but I cannot proceed with it disabled. I urge Instagram to thoroughly review the situation, confirm no terms were violated, and reactivate the account. I am willing to provide any necessary information regarding the @nishnocu account for review.

I created a blog/business Instagram account in November under the handle @runningatighttrip. Despite having around [redacted] followers, I’m facing multiple issues since late March. Initially, I had trouble updating links through Linktree and subsequently couldn’t modify my bio or profile pic on Instagram. Despite verifying my email, I encountered continuous error messages and was unable to resolve the problem. Moreover, I stopped receiving any notifications – be it DMs, likes, or comments. This lack of engagement opportunities hinder my account's growth. Oddly enough, I still receive notifications for my personal account without any problems. Today, I noticed a new issue where I can’t use stickers on photos in my stories, which is frustrating though less significant than the other problems. I’ve exhausted all troubleshooting methods, including reporting the bugs to Instagram frequently, reinstallation, clearing caches, and reaching out to support through various channels. Unfortunately, nothing has worked so far, leaving me frustrated and unable to address these ongoing issues.

Dear Sir/Madam, I am writing to request the reactivation of my Instagram and Facebook accounts, which were blocked yesterday due to a mistake on my part. I have tried to appeal through the platforms directly but have been unable to do so. I am reaching out through a friend's account to ask for your consideration in reactivating my profiles. I apologize for the oversight that led to the blocking of my accounts. I unintentionally shared a post without verifying its content, as a friend had told me it was urgent. This was a regrettable error, and I take full responsibility for my actions. As a student with important connections on these platforms, I value the opportunity to correct this mistake. My previous interactions on social media have always been positive, and I have never shared inappropriate content before. I typically post Shayaris and it would be challenging to recreate my previous content. I assure you that I will be more vigilant in the future to avoid any similar mishaps. I kindly ask for the restoration of my Facebook and Instagram accounts. Thank you for your understanding. Sincerely, Chandraprakash Bhambhu

Our charity's Instagram account, @davidnottfoundation, was unexpectedly deactivated by Instagram on May 15, [redacted], due to a terms of use violation. We had recently cautioned our followers about fraudulent accounts misusing David Nott's name for financial gain. It seems our genuine charity account was wrongly flagged. Attempts to reach Instagram for assistance have been futile. Our social media presence is crucial for engaging with donors and supporters, and losing our account could harm our reputation and donation efforts. We are eager to have our account reinstated promptly or, at the very least, regain access to our handle to rebuild our presence.

Hello, Yesterday, my Instagram account was disabled unexpectedly. This was the first time it has happened, and it was an error. Let me explain. I work as a songwriter and musician and have gained some level of "popularity," leading to the creation of impersonating accounts on Instagram using my profile pictures and links to websites similar to what is on my authentic account. When I noticed the impersonating accounts, I promptly reported them to Instagram. One account was removed quickly, but unfortunately, my own account was disabled yesterday. My business Instagram account is linked to my business Facebook account, and I have always followed Instagram's guidelines and terms of use. I believe my account was mistakenly disabled due to an automated process. I have submitted an appeal form to Instagram but have not received any response yet. I am seeking any assistance possible to restore my account. Without a customer service phone number available, I hope to resolve this issue and regain access to my account, which I have worked hard to build over the years. Thank you for your time and support in this matter. -Travis S.

Subject: Assistance Needed to Recover Disabled Instagram Account I am seeking help in recovering my disabled Instagram account due to a violation of copyright rules. I received a notification stating that my account had been disabled for breaches of intellectual property rights. I understand that I agreed to Instagram's Terms of Use and acknowledge the importance of respecting the rights of others on the platform. I have expressed my regret to the Instagram Team and assured them that I will adhere to the rules moving forward. The disabled account (@hashtag.cinemas) held great personal value as it was developed through dedicated effort and creativity. I humbly request the reinstatement of my account and apologize for any inconvenience caused. Thank you for your attention to this matter. Warm regards, Hashtag Cinemas

About six months ago, I received a direct message with a link to a website asking me to log in with my Instagram credentials. Believing it was an official Instagram page, I entered my information but soon realized it was a scam. As a result, I lost access to my original account of 6 years because I couldn't verify it with the phone number or email linked to it. I created a new account temporarily, but I'm still hoping to recover my old account with all its data. Can someone please assist me in retrieving my old account? Thank you.

Hello Facebook, I am outlining the issue I am encountering while trying to log in to Instagram. In [redacted]/15, a friend created my account and verified it using their email. Subsequently, they shared the account credentials with me. However, I later changed the password. Regrettably, I mistakenly linked an inactive Gmail account without a mobile number attached to it. Now, whenever I attempt to log in with my credentials, I am redirected to a page prompting me to verify the email address [redacted], which I cannot access for verification. I have evidence establishing that I am the sole owner of the account under the username miss_athelticcc. I am seeking assistance to regain access to my Instagram account without email verification. I am willing to provide any necessary documentation, such as my passport or PAN card, and even a live video to prove my ownership of the account.

I forgot the password for my username Karimidris98. I usually reset my password using my phone number +[redacted][redacted] or my Facebook email [redacted] However, a new account was created recently, unlinking the email and phone number from my original account. After submitting a request form, I received a link to reset my password and successfully verified it. The link changed my password but didn't allow me to access my account due to suspicious login attempts. I suspect this may be because I submitted the form with 2 different email addresses I have access to. I kindly request to access my account via my email [redacted] or [redacted], both of which I verified. I am willing to undergo photo verification with a handwritten code again if necessary. Thank you.

I recently lost access to my old Instagram accounts and created new ones out of frustration. Now, I am desperate to retrieve the pictures from my original Instagram accounts. Unfortunately, I am unable to access them as I created new Facebook and email accounts for both. The first account is associated with the email [redacted] under the username ann_bankston17. The second account is linked to [redacted], which is typically my iCloud account without the .com extension, and the username is ann_bankston. I am particularly keen on recovering the second account, as it is my primary one.

After being active on my account, avmbaby, I briefly logged off and upon re-entering the app, my account had disappeared. This is devastating as it's my business account crucial for my job, content, and personal memories. When attempting to log back in, I was informed my account was deleted, though I didn't make such a request. An email to [redacted] notified me of a login at 09:01 am from an unknown device, likely indicating a hack. This situation is distressing, especially since I previously experienced another hack on the 19th. I'm seeking assistance to restore my account on Instagram, a platform vital to me as a content creator and blogger. Your help in recovering my account is highly appreciated.

My Instagram account has been hacked, and I have lost all access to it. The hacker changed my email address to [redacted], probably my phone number, and my password. I received a message on May 22nd, [redacted], around 1:30 pm via Instagram from my neighbor, which contained a hidden virus link. The message stated that there were photos of me on a page that I needed to create an account to view. I panicked and registered on that page. Thirty minutes later, I was hacked, and I lost access to my account: valentinaac.may. Whenever I try to recover my account using my username, I receive a message that the email is being sent to another email address: [redacted].xyz, but my email address is [redacted]. You can see that I have no way to regain my account on my own. I hope you can assist in resolving my issue. Looking forward to hearing from you soon. - Valentina Mayer

I'm experiencing two issues on Instagram. First, I can't add posts from public accounts to my stories. Second, my actions like liking posts and following accounts are blocked every other day. I've reported these problems multiple times, reinstalled the app, and even tried logging in on another device without success. After following steps on Google for the first issue, I noticed I don't have the "Reshare posts" option in Privacy > Stories, indicating the problem might be with my account. Despite reporting it twice, I haven't received any response. I hope a solution can be found soon. Thank you for your assistance. Looking forward to your reply.

Instagram, I was added to a group from an account my friends and I made as a joke. Since my friends didn't have a proper email, I linked it to my main accounts. The joke account is "osama.bin.laden.ki.daddy," while my main accounts are "_.arshkhan._" and "abu.bakr.albagh.daddy." I understand the inappropriate username and request the removal of the "osama" account but urge you not to remove my main ones which hold personal memories. The situation is affecting my mental health. The group added random people from the joke account, including my friends who replied and sparked unpleasant interactions. Despite my absence during this, my main accounts were linked, and when the "osama" account was reported and removed, my accounts suffered consequences. The harassment I faced was unwarranted, and I implore you to restore my main accounts. Thank you for understanding my plea.

I have been trying to recover my Instagram account that was disabled over a year ago to reconnect with my 60k+ followers. Despite following the guidelines against nudity and explicit content, my posts were repeatedly taken down, possibly due to false spam reports. Even after going private, my content continued to be removed unfairly. As a musician, I rely on my account to share my beats and reach my audience. Reinstating my account is essential for me to pursue my passion for music. I am willing to delete previous posts and adhere to the guidelines to regain access. My followers are eager for me to return, expressing their support and missing my presence. Despite multiple appeals, I have not received a response.

My Instagram account, @lewdstation, was disabled a year ago and despite sending numerous appeals, I have not received any response. With over 60k followers, my account was popular for sharing posts that adhered to the guidelines. Despite keeping my content within the rules, my posts were repeatedly taken down, possibly due to false spam reports. Even going private did not prevent this issue. I am a music creator relying on my account for exposure. Reinstating my account is crucial for sharing my music with my followers. I am willing to remove all previous posts and switch to anime memes to comply with the rules. My followers echo the sentiment of wanting the account back, showing their support. However, my appeals have not yielded any results, leaving me with limited options.

Hello, I am Aladesanwa Francisca Oluwatosin from Nigeria. I operate an Instagram business page (@anadyte) where I display my makeup photos to attract more clients. Unfortunately, my account was unexpectedly logged out by Instagram on May 23, [redacted], and then disabled the next day. I appealed to Instagram and was requested to provide a photo of myself holding a paper with a specific code, my full name, and username, which I promptly submitted. Additionally, I was asked to provide a local business license, which I haven't received due to the Covid-19 situation in my country. Therefore, I provided the registration evidence of my makeup business (ANADYTE MAKEUP ARTISTRY) conducted by my lawyer, Miss Sophia Ododo. I kindly request assistance to reactivate my account. Thank you for your help.

Hi Instagram, A while back, my Instagram account, Iammayanksharma9, was hacked without my knowledge, and inappropriate content was shared with my family and friends resulting in the temporary disabling of my account by Instagram. I was unaware of this situation, and I kindly request the reactivation of my account, as it was not my doing. When attempting to recover my account, it redirects me to my previous Instagram account, which I registered using the "LOG IN from Facebook" option. However, when I try to log into my Facebook account, it prompts me to recover my Instagram account first. If necessary, I am willing to provide any ID proof or PAN CARD to regain access to my account. If you are not the appropriate contact for this matter, please direct me to the correct channel for assistance. Sincerely, Mayank Sharma

Hello Instagram Community, I want to address the recent situation regarding my sports-themed profile that has been disabled by Instagram purportedly due to copyright infringement issues. I'm a passionate NBA fan and my page solely revolves around my love for sports, especially the NBA. Given the current challenging times with the lack of live sports due to the pandemic, it was disheartening to receive an email stating that some content on my page violated third-party copyrights. I always made sure to credit original sources when posting videos, as is customary in sports pages on Instagram. Receiving this notice was both unexpected and emotional, as I always aimed to share my enthusiasm for the NBA and sports in general through my profile. My intention was never to profit or claim ownership of others' content, but simply to create a space for fellow sports enthusiasts to enjoy. I firmly believe there might have been a misunderstanding and I am willing to rectify any unintentional mistakes, as I value my page and the community it has fostered. I sincerely hope to resolve this issue and restore my profile so I can continue sharing my passion for sports with others. Thank you for your attention and potential assistance in this matter. Your response would be greatly appreciated. Warm regards.