My charity's Instagram account was mistakenly taken down by Instagram on Friday **th Ma...

GetHuman4840482's Hacked or Disabled Accounts issue with Instagram from May 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman4840482's own words
My charity's Instagram account was mistakenly taken down by Instagram on Friday **th May **** for 'violating terms of use'. The Instagram account was @davidnottfoundation, and the week before it was taken down we had advised our followers to be vigilant about fake accounts. There are many fake accounts on Instagram that use David Nott's name to illicit money from our followers. I believe that our charity's account, which is the only account representing the David Nott Foundation, was mistakenly reported for being a fake account. I have tried to contact Instagram but there's no way to speak to a real person. Now, more than ever, we rely on our social media accounts to engage with our supporters and donors, and over the course of this year, we have worked hard to increase our followers and create compelling content. The removal of our Instagram account will thus tarnish our reputation as a charity and could severely impact donations. I would like for the account to be restored as soon as possible. At the very least, I would like our Instagram handle to be restored so that we can begin the arduous tasking of starting from scratch.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman4840482
May 19th, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 38251 others
0 customers following this

Timeline

GetHuman4840482 started working on this issue
May 19th, 2020 9:28am
GetHuman4840482 indicated the issue is not fixed yet.
May 19th, 2020 1:38pm