Hello,**I am Carmen, I have been trying to get back access to my business instagram acc...

GetHuman4531821's Recover Account issue with Instagram from March 2020

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4531821's own words
Hello,**I am Carmen, I have been trying to get back access to my business instagram account for a couple of years now but I cannot get support from Instagram to resolve this issue.**https:**www.instagram.com*carmen.cadete*******My business account is registered to a domain name that doesn't exist anymore, I forgot my password and now I cannot access my account anymore. It keeps sending the reset link to the email address that does not exist. **Please help me sort this out?*I do not know where to turn to.**Yours Sincerely,*Carmen

GetHuman4531821 did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman4531821
Mar 26th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 32840 others
0 customers following this

Timeline

GetHuman4531821 started working on this issue
Mar 26th 5:56pm
GetHuman4531821 indicated the issue is not fixed yet.
Mar 27th 6:19pm
GetHuman4531821 indicated the issue is not fixed yet.
Mar 30th 1:07pm