Hello I lost my cell phone and therefore I have no access to my Instagram account.*I ha...

GetHuman4436255's Recover Account issue with Instagram from March 2020

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The issue in GetHuman4436255's own words
Hello I lost my cell phone and therefore I have no access to my Instagram account.*I have already tried to reset the password and have followed all the steps. Forgot password -* clicked on the link in the email and changed the password. after I have confirmed the password instagram would also like the *-digit code from the sms which I unfortunately cannot receive because I do not have the cell phone with the number. Is it possible to reset the password only via email? Lg

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Instagram

Recover Account issue
Reported by GetHuman4436255
Mar 8th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 33605 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman4436255 started working on this issue
Mar 8th, 2020 2:18am