One day I went to sign in my account because I had a new phone can could not get in. I...

GetHuman-ericaac's Recover Account issue with Instagram from March 2020

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The issue in GetHuman-ericaac's own words
One day I went to sign in my account because I had a new phone can could not get in. I can use my main account but my business account is not available. I still can see it if I type it in do it is not deleted. I created another one similar because I need to promote my site but I need my other account because I gained followers I don't want to use. Can this be resolved. It will not let me reset . Every time it tells me to see Instagram for help. Even my email will not reset it.

GetHuman-ericaac did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman-ericaac
Mar 6th, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 33683 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-ericaac started working on this issue
Mar 6th, 2020 2:01am

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