One day I went to sign in my account because I had a new phone can could not get in. I...

GetHuman-ericaac's Recover Account issue with Instagram from March 2020

Help with my Instagram issue
First: share to improve GetHuman-ericaac's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ericaac's own words
One day I went to sign in my account because I had a new phone can could not get in. I can use my main account but my business account is not available. I still can see it if I type it in do it is not deleted. I created another one similar because I need to promote my site but I need my other account because I gained followers I don't want to use. Can this be resolved. It will not let me reset . Every time it tells me to see Instagram for help. Even my email will not reset it.

GetHuman-ericaac did not yet indicate what Instagram should do to make this right.

How GetHuman-ericaac fixed the problem

We are waiting for GetHuman-ericaac to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman-ericaac
Mar 6th, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 33683 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-ericaac started working on this issue
Mar 6th, 2020 2:01am

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians