Instagram Customer Service Issues

I am having trouble logging into my account on my phone despite trying various methods such as disabling the account, changing the password, and reinstalling the app. These attempts have been unsuccessful. I can log in on other devices like my PC, iPad, and other phones, but not on my phone. The recurring message I receive when trying to log in is "Sorry, there was a problem with your request." It's frustrating and upsetting that I cannot resolve this issue. I am looking for a solution promptly as this problem persists.

I was unexpectedly locked out of my account. The notification accused me of violating guidelines by sharing my password to like photos, which didn't happen. I tried to reset my password but can't remember it. After following the text link to regain access, I only end up back at the same screen. I'm unable to proceed. I affirm that I am the sole account holder and did not share my password. Please assist in resolving this issue. My account is under the name lethaltruckscars. Thank you.

On January 25th, my Instagram account @franchescalouise_ was temporarily locked. To unlock it, I need a security code sent to either my email address or mobile number. Unfortunately, I did not update my Instagram details, so I cannot access both my email and the phone number provided. The email is from when I was in college six years ago, and the phone number is no longer in use. I have tried to recover my account, but it keeps asking for a security code to be sent to the same old number I no longer have access to. I understand that it is my responsibility to keep my information up to date. I am unsure why my account was locked, and it has been nearly a month with no progress in resolving this issue. Any assistance in helping me regain access to my account would be greatly appreciated. Thank you.

Hello team, I have been using Instagram since day one, and unfortunately, my account got disabled because I was tricked by a friend into sharing a video that goes against your terms and policies. I am sincerely apologizing and kindly requesting your assistance in recovering my Instagram account. so many precious memories are tied to that account, and it means a great deal to me. Please help me recover my account; I assure you this will not happen again. My username is umairshams_official30, and I am willing to follow any necessary procedures to regain access. I can provide proof that my account was compromised. Instagram, please consider my plea and restore my account. I have not received any response to my messages or emails, and I am desperate to get my account back. There are many users facing similar issues, please safeguard our accounts. I have put in a lot of hard work to build my fame and reputation on my account (Umairshams_official30). Instagram, I implore you to bring back my account for the sake of all the effort I have invested.

Hello, my Instagram account, user (ahmed_patel_786), has been disabled as of January 30, [redacted]. I am unaware of the reason for this as I have not made any mistakes. Please inform me of the reason for the account disablement. I kindly request the Instagram team to recover my account promptly as there are important items stored there. I have not utilized social media content to boost followers or likes, and I have not shared any inappropriate content or messages. I am confident there has been a misunderstanding. Kindly recover my account at your earliest convenience. Thank you for your assistance.

Last Monday, I attempted to clean up my social media by unfollowing some past connections on dating apps before posting a special introduction for my new boyfriend during Valentine's Day week. To assist with this, I used an app to unfollow accounts that didn't follow me back. Regrettably, this action violated Instagram's rules, leading to my account being temporarily restricted. Despite trying to rectify the situation by reporting the error repeatedly, I found myself unable to engage on the platform on Valentine's Day. I had to explain the restriction to my boyfriend and reassure him that my account would be operational again soon. Today, on February 17th, I remain restricted without a defined release date. I seek assistance to prevent misunderstandings with my boyfriend, who means a great deal to me. Your help would be greatly appreciated in restoring my account and ensuring our relationship progresses smoothly.

While using my account, everything seemed normal until I switched between my two accounts. Upon accessing one of them, I was unexpectedly logged out and prompted to log back in. Despite several attempts, the system kept rejecting my password. After receiving and entering a verification code on my phone to regain access, the issue recurred. Upon trying to log in again, my account was nowhere to be found when prompted to choose. It seems like the account has disappeared, and I did not breach any terms to warrant its deletion. It's crucial for me to retrieve this account as it holds sentimental value, having been a part of my life for five years with significant personal data.

Hello, My name is Muhammed Razen, and my Instagram ID is rn_gtr. You can reach me at [redacted] or on my phone at +[redacted]92. Recently, my Instagram account was deactivated without any valid reason. I affirm that I have not breached any of Instagram's terms or shared any inappropriate content on my account. Instagram mistakenly deleted my account. Some of the reasons they provided do not apply to me - I have not received any prior warnings, engaged in unsolicited contact, impersonated anyone, violated anyone's rights, or infringed on Instagram's terms of use. Furthermore, I suspect my account was compromised by a Russian hacker who was accessing my account without my consent. I have seen irregular activity like unauthorized likes and follows. I apologize for any unintended violations and will take extra precautions to safeguard my account in the future. I have devoted a lot of effort over the years to build my account and would appreciate if this matter could be resolved promptly. Thank you, Muhammed Razen

I received an inappropriate video from a contact on WhatsApp, who couldn't download it and asked me to send it to their Instagram, "@tanyapbijlani." Shortly after, my Instagram account was deactivated for rule violations. As a blogger with thousands of followers including celebrities, I urgently need my account back as it serves as my E-portfolio. I believe this was a mistake and I don't want to be banned unfairly. I kindly request the authorities to assist me in restoring my account promptly. Thank you, Tanya P. Bijlani.

I recently received a video from a contact on WhatsApp, which I later shared on Instagram to help them. Shortly after, my account "@tanyapbijlani" was deactivated due to a violation. My Instagram account is essential for my blogging work, as I have thousands of followers, including celebrities, and numerous IGTV videos. I appeal to have my account reinstated promptly. I believe this was a mistake, and I urge Instagram to issue a warning instead of a ban. Your assistance in resolving this matter is greatly appreciated. Thank you, Tanya P Bijlani.

I recently received a video from a contact on WhatsApp and sent it to them on Instagram upon their request as they were unable to download it. Shortly after, my Instagram account with the username "@tanyapbijlani" was deactivated for rule violations. This account is essential to me as a blogger with thousands of followers, including celebrities, and serves as my E portfolio. I urge the authorities to reinstate my account promptly. I believe this situation is a misunderstanding, and I seek assistance in resolving it. Thank you for your help. - Tanya P. Bijlani

I regret to inform you that my Instagram account has been blocked for promotional activities. This may be due to a payment issue with PayPal. I have been promoting my photos daily on Instagram, but noticed delays of up to 16 hours before the promotions were active, resulting in loss of engagement and financial impact. After addressing this with Instagram, my promotions were promptly reactivated. However, I did not receive a refund through PayPal despite presenting evidence to them. Consequently, PayPal refunded me without resolution. I would have preferred a direct response to resolve this matter. I am eager to hear your proposed solution to this issue. Thank you.

Good day, I was quite surprised and astonished by the unusual block on the likes from my Instagram account that has been ongoing for several days. I want to clarify that I do not have a second account or a bot assisting me. I have only one Instagram account, which is enough for me. I frequently encounter spam and unwanted tags of a mature nature, which I promptly report and find bothersome. Instead of troubling me, please address those causing disturbances with absurd tags. I hope my complaint can bring about a change, and I would appreciate a thoughtful response if you are understanding and courteous. Asking is the norm, answering is courtesy. Instagram account "francesco.obino" Email: [redacted] Regards.

Hello, my account, @half_full_kinda_life, has nearly 15,[redacted] followers. I've been actively monitoring my insights, engaging with customers, and manually removing ghost followers. I vary my hashtags, use professional and personal photos, and engage with others by commenting and messaging daily. Despite these efforts, my posts are not receiving the visibility I expect. My engagement is decreasing instead of improving. I have followed all guidelines since discovering the risks of third-party involvement, yet my situation seems to worsen. I am seeking advice on how to increase the visibility of my posts and encourage my followers to reappear on hashtags.

Subject: Urgent Help Needed: Instagram Account Hacked Hi Instagram Support, I am reaching out because my business account "blerofashion" with 55,[redacted] followers has been hacked. Someone tagged me using my personal phone and sent a link that appeared to be from Instagram staff, asking me to secure my account. I mistakenly clicked on the link and entered a 6-digit code. This account is crucial for my business, and I have invested a lot in promotions. I have evidence in the form of photos that I can send to you via email. Please help me regain access to my account as soon as possible. Thank you for your assistance.

Dear Instagram Team, I am writing to report that my account appears to have been compromised, resulting in the unauthorized sharing of inappropriate content that violates Instagram's policies. As a result, my account has been disabled, including my Facebook account which was linked. I assure you that I did not engage in any activities that go against the terms and conditions. I suspect that my accounts were affected by malware or hacking activities. I am deeply troubled by this situation and sincerely apologize to the Instagram and Facebook communities. I urgently seek your assistance in restoring both of my accounts and the associated data. I am devastated by this occurrence and request your prompt help in reactivating my accounts. You can reach me at [redacted] or [redacted]. Sincerely, Gauransh A. Facebook ID: [redacted] Instagram ID: aroragauransh

I recently accessed my Instagram account and was notified that my password had been compromised and used against guidelines, prompting me to change it and log out from all devices. After logging back in, I discovered my account was temporarily blocked until the 20th due to suspicious activity related to likes or followers, which I did not engage in. I noticed an unfamiliar phone was logged in and removed it from my security settings before changing my password and logging out. Despite sending multiple reports to Instagram through the app, the issue remains unresolved as the block is still in place as of the 20th. I am seeking assistance to resolve this matter.

I am struggling to access my Instagram account. Each time I enter my password, I am directed to a page prompting me to change my password for security reasons. However, after completing the password change, I receive an error message stating, "sorry, there was a problem, please try again later." Additionally, despite logging in from my usual device, I receive email notifications for every login attempt labeled as a "new login." This issue has persisted for over a week, causing disruptions in my communication with others who I connect with through Instagram. I have attempted to log in from multiple devices and changed my password several times, yet the same error message occurs after entering the security code and updating the password. My account holds sentimental photos accumulated over 5 years and has [redacted] followers. Losing access to my account is not an option for me. Finding a solution promptly is crucial. Location: Dubai, United Arab Emirates Name: Ruchika Jawahar (18, Millennium School Dubai) Account: ruch.ka_

Hello, Instagram team, Yesterday afternoon, around 3:00 pm, I was uploading photos to my fashion page where I sell products (clothing and shoes), when Instagram suddenly logged me out and asked for authentication. I cannot access it because the code is being sent to my old phone number. I last accessed the account on 19/02/[redacted], around 3:00 pm, and have been unable to log in since. I used the email [redacted] to register the account, and the number [redacted], BUT I NO LONGER HAVE THIS NUMBER. I would like the code to be sent to my new number, [redacted]. I registered the account using an iPhone. The current account is @Floralfashionsbq, previously called @bqshopshoes. Please, I need help as soon as possible, as this is a business account!! Thank you, and blessings. Sincerely, Laura S. T. @Lauraandreast

I urgently need help restoring my 5 to 6-year-old Instagram account that has been disabled. My account username is faiz__206 and my email is [redacted] Despite attempts to recover it, Instagram states my account will not be reactivated due to not following community guidelines. The account was linked with Facebook. I received a message saying, "Your account has been disabled for not following the Instagram Community Guidelines and we won't be able to reactivate it." It's crucial to me as it holds personal data, and all recovery attempts have resulted in "user not found." I even sent an email to Instagram with my details but have not received a response. Your help is greatly appreciated.