Hello again!*please i need help!*I need to sign in to my account again. I have EVERYTHI...

GetHuman4256402's Recover Account issue with Instagram from January 2020

Help with my Instagram issue
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Before contacting them, items GetHuman4256402 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4256402's own words
Hello again!*please i need help!*I need to sign in to my account again. I have EVERYTHING to prove that it's my account!*All of a sudden my instagram went offline and I tried to log in again, but only if I confirm a code sent to my email that was hacked and deleted over * year ago and to my old mobile number that I don't have anymore ...*however, this current email address receives ALL emails from my account! This means that this email is registered in my profile!*I have messages from people that I have no other type of communication ... my former boss who was like a mother to me (Henriette Zobel) beautiful messages ... and she passed away in December ... I really want those messages from come back, please....*I already sent a picture with my face and a code, but they didn't help me ....

GetHuman4256402 did not yet indicate what Instagram should do to make this right.

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Instagram

Recover Account issue
Reported by GetHuman4256402
Jan 16th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 32094 others
0 customers following this

Timeline

GetHuman4256402 started working on this issue
Jan 16th, 2020 4:02am
GetHuman4256402 indicated the issue is not fixed yet.
Jan 16th, 2020 4:29pm
GetHuman4256402 indicated the issue is not fixed yet.
Jan 19th, 2020 7:28pm