Hello again!*please i need help!*I need to sign in to my account again. I have EVERYTHI...

GetHuman4256402's Recover Account issue with Instagram from January 2020

Help with my Instagram issue
First: share to improve GetHuman4256402's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4256402 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman4256402's own words
Hello again!*please i need help!*I need to sign in to my account again. I have EVERYTHING to prove that it's my account!*All of a sudden my instagram went offline and I tried to log in again, but only if I confirm a code sent to my email that was hacked and deleted over * year ago and to my old mobile number that I don't have anymore ...*however, this current email address receives ALL emails from my account! This means that this email is registered in my profile!*I have messages from people that I have no other type of communication ... my former boss who was like a mother to me (Henriette Zobel) beautiful messages ... and she passed away in December ... I really want those messages from come back, please....*I already sent a picture with my face and a code, but they didn't help me ....

GetHuman4256402 did not yet indicate what Instagram should do to make this right.

How GetHuman4256402 fixed the problem

We are waiting for GetHuman4256402 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Account issue
Reported by GetHuman4256402
Jan 16th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 32094 others
0 customers following this


GetHuman4256402 started working on this issue
Jan 16th, 2020 4:02am
GetHuman4256402 indicated the issue is not fixed yet.
Jan 16th, 2020 4:29pm
GetHuman4256402 indicated the issue is not fixed yet.
Jan 19th, 2020 7:28pm