Instagram Customer Service Issues

On the afternoon of December 18, [redacted], my account @cristiano_rizzi encountered issues. Instagram repeatedly requested me to change my password 11 times, alleging that the account was compromised due to bot usage. This claim is false as I have not used bots, and even when collaborating with companies, bots are strictly prohibited. Despite changing the password 11 times, the issue persisted. By the next morning on December 19, [redacted], the account was disabled. Can anyone assist me with this matter?

Dear Sir/Madam, We have created an Instagram account @makcikalertsg to help local businesses and community services by sharing their posts for awareness. This is done out of a love for sharing and supporting others. Our account is managed by us, two sisters, hence the name makcikalertsg, with "makcik" meaning aunties in Malay, alert for letting people know what's happening, and sg for Singapore. Unfortunately, our account has been repeatedly blocked without clear reasons. This feels like cyberbullying as we have not been informed of any violations. It is frustrating, especially during this month of December when there are many promotions and giveaways to share with our followers. Despite our efforts, we have been unable to reach out to Instagram for clarification. We hope for a resolution soon. Thank you and best regards, Administrator of makcikalertsg

Hello, I recently had my Instagram account "bollywoodclipz" disabled a few days ago. I was unaware of the reason until I noticed that some of my posts had been removed a couple of days prior. I did not receive any notifications about the removals, so I continued to post edits and song videos of Bollywood songs with proper credits to the original creators. Can you please assist me in understanding what actions led to the account being disabled? I am unsure about which specific edits were removed before Instagram took action. Thank you for your help.

I need assistance as my Instagram account with the username #Sat_23 and phone number [redacted] has been wrongfully disabled. I believe my account was hacked, as someone has been posting pictures without my consent. I would like to secure my account, restore access, and remove the unauthorized posts. I did not receive any emails during this incident. I am seeking help from Instagram to regain access to my account, delete the unauthorized posts, and change my password to prevent this from happening in the future. So far, I have not received any emails regarding this matter. Thank you.

My Instagram account is constantly showing as compromised for no apparent reason. I always adhere to the guidelines and policies. Unfortunately, I am unable to log back in. This problem has persisted for months now, and I just want to use my account without being logged out every two minutes. I have attempted to change my password several times and even tried reinstalling the app, but nothing has resolved the issue. My IG account username is @nameislydia.

My Instagram account keeps getting restricted for days at a time without any valid reason. The message I receive states: "You are temporarily blocked on this account based on previous use." I don't engage in any unusual activity on the app. Whenever I attempt to like a post, my account gets disabled. I have reported this issue multiple times. I rely on my account for my photography business, and this situation is seriously impacting it. I am unsure why this is happening or how to resolve it.

I encountered an issue while creating an Instagram account. Initially, I received an error prompting me to try again later. Despite being informed that the username was available, it suddenly appeared as taken. Upon attempting to change it, I encountered another error. On the fourth try, I was informed that an account already existed. When I tried to log in using the email and password I provided, it stated that the account was disabled and required an appeal. Surprisingly, the account is blocked even though I have not posted anything. I am eager to resolve this matter and gain access to the account I created.

Someone falsely reported my Instagram account, and it got disabled by the community guidelines. I find it absurd that Instagram disabled my account without investigating the report first. I've had this account for over three years and have posted over [redacted] times. I tried to recover my account, but I couldn't even submit my ID and other information. Whenever I try, I just see a message saying, "request couldn't be processed." How can I regain access to my account that was disabled about 10 days ago?

My Instagram account keeps getting blocked for 24 hours after I comment on a post. Even though I don't spam or bully anyone, it happened twice already. I want to know why this is happening as I can't like, comment, or post anything. Can someone please help me resolve this issue so I can regain access to my account?

I've been dealing with a hacked account for almost a week now. It's frustrating because I've tried every method to recover it, but Instagram isn't sending the necessary security code. I'd really appreciate any assistance you can provide. I'm not sure if you can manually unlock my account or send me a security code directly, but any help would be greatly appreciated.

I can't access my IG account @loa.myst without receiving any error message, flag, warning, or notification. Even though my profile photo is visible to others, I can't log in or access it myself. I haven't breached any community guidelines, so I'm unsure if I was hacked or my account was deleted. Since I have a core community on IG, it's crucial for me to figure out the root of this problem to determine the next steps. I would appreciate any help or insight your team can provide. Thank you for your assistance.

Hello! I reached out to you yesterday regarding an issue. I believe I have been shadowbanned on Instagram. This has occurred before with a 5-week ban. Last time, after contacting your company, the ban was lifted in 24 hours, and I am hopeful for a similar resolution this time. Yesterday, I was informed that I had violated the community guidelines because an old photo was deemed offensive and removed. The picture showed kids dancing near an active volcano; some were not fully clothed, but no private parts were visible. As a business account, I rely on hashtags for visibility within the Instagram community. Can you please help lift this ban promptly? My Instagram handle is @bekandmeri. Thank you so much for any assistance you can provide.

I believe my Instagram account has been shadowbanned. Yesterday, I got a notification saying I violated community guidelines due to a photo removal. This photo was posted innocently about 6 months ago, featuring children playing with only their bottoms visible. It seems my hashtags are not working now. Being a business account, it's crucial for me to remain visible on Instagram. Could anyone provide advice or assist in lifting this ban quickly? My Instagram handle is @bekandmeri. Thank you, Sarah.

My Instagram account was hacked, and now I can't log in as the hacker changed my phone number and activated two-factor authentication. I need assistance from Instagram to disable two-factor authentication, correct my phone number, and re-enable it to prevent the hacker from accessing my account.

Dear Instagram, I have been facing issues with my direct messages for the past few days. Initially, only two messages disappeared, but now whenever I access my DMs, I encounter a black screen with a loading icon. After the loading completes, it either remains black or displays a "Welcome to Direct Messages" message. Even when I switch to my other account, it shows two unread messages on my main account, but I can't see them. I have attempted various solutions like restarting my phone and reinstalling the app, but the problem persists. I kindly request a speedy resolution to this issue. Thank you.

Dear Instagram/Facebook, I received an email on Sunday, November 10, [redacted], indicating that my account had been mistakenly disabled and subsequently reactivated. However, on Wednesday, November 13, [redacted], I was once again informed that my account was disabled. This repeated occurrence seems to suggest a pattern of systematic censorship by Instagram/Facebook. I believe this ongoing targeted discrimination violates constitutional, civil, and human rights. I request a thorough explanation for these actions and a prompt restoration of my account within the next 30 days. I hope for a resolution that is fair and mutually agreeable. Thank you, Scott V.

I attempted to create an Instagram account with my email [redacted] The system mentioned that an account already existed, which confused me since I had never made one before. After reaching out to Instagram support, they advised me that I could proceed with creating the account. However, upon trying again, an error message occurred stating that there was an issue with setting up the account and to try again later. Despite multiple attempts by clicking "sign up," it now indicates that an account is associated with the email. When I tried to log in, the system claimed that no account was linked with the email address.

I am having trouble accessing my account. A few weeks ago, I enabled two-factor authentication using an authentication app. Subsequently, I temporarily deactivated my account and uninstalled the authentication app. Now, when trying to reactivate my account, I am unable to receive any codes on the authentication app despite reinstalling it multiple times. Additionally, I am not receiving any codes on my mobile number due to an error. Please investigate this matter promptly as I am eager to regain access to my account.

Hello! I have reached out to Instagram multiple times without receiving any assistance. I am unable to access my private Instagram account (samiragoescrazy) as I have forgotten my password. Unfortunately, my phone number is not registered with Instagram and the email on my account is outdated, so I am not receiving the password reset emails. My new email address is [redacted] I am willing to provide any necessary photos or videos to confirm my ownership of the account. If possible, could you assist me in changing the password or updating my email? If not, perhaps you could delete the account so I can create a new one. I am disappointed with the lack of response from Instagram thus far and I hope for your assistance. Thank you for your help. Best regards, Samira P.

I have made repeated requests for verification, only to receive a message saying I cannot be verified. The reason I am seeking verification is to distinguish myself from numerous impersonator accounts. To combat the issue of impersonation, I have signed a contract with Redbull as a Formula 1 junior racer. I am determined to prevent further impersonation attempts and establish my true identity. I am eagerly anticipating receiving a verification badge after facing challenges in obtaining one for an extended period. Thank you for your assistance in this matter.