Instagram Customer Service Issues

This morning, when I tried to log in to my Instagram app, I encountered login issues. It now shows that all my details are incorrect. I suspect my account has been hacked as the username has been changed to a random set of numbers. I am unable to access my account. However, it still indicates that there is an active account. The new username is "q87ujfe9o9s," while my original username was "hannah_scanlon." Could you please advise me on how to undo these modifications so I can regain access to my account? Thank you, Hannah S.

I have an issue with logging into Instagram. The email address on file, [redacted], no longer exists. The verification code is being sent to this email address, but I need it for my current email address, [redacted], to access my Instagram account. I kindly request assistance in updating the email address to [redacted] for my Instagram account. Thank you, Sara J.

I am experiencing difficulties with liking or posting on the platform, and unfortunately, I am unsure of the reason for this. I have recently started a small business and have around [redacted] followers. I typically make 2 to 3 posts a day and like approximately 10 to 15 images daily. I am concerned about the lack of explanation for this blockage, as it is hindering my ability to promote and sell during a critical period. I am eager to understand the cause of the block and what steps I can take to resolve it.

I had a great username on Instagram, @rs7, which I cherished, but unfortunately, someone hacked my account. I have been trying to contact Instagram and Facebook for two months now, with no response. It feels like all hope is lost as my username has been removed from Instagram despite having proof it was mine. I am at a loss for what to do next and feel like my only option is to reach out to Mark Zuckerberg.

Hello, I recently fell for a prank by a friend who asked me to DM a video on his WhatsApp account, muditbothra42, as it wasn't working on his phone. Unfortunately, after doing so, I found myself logged out of my account. Upon reviewing the video, I discovered it contained inappropriate content. I want to sincerely apologize, as I had no intentions of breaching community guidelines. I kindly request your understanding in resolving this issue and would greatly appreciate any assistance in reactivating my account, vandit.tak. Additionally, it's worth noting that this individual has pranked 11 other people using the same video. Thank you for your attention to this matter.

I am in distress as my Instagram account has been hacked. The hacker has altered all my login details, including my recovery email, password, and username. I have lost complete access to it and I am at a loss for what to do next. My original email linked to the account was [redacted] and my username was agniecha83, which have now been changed to pickrell.blacun1 and [redacted], respectively. Even my recovery mobile number has been removed, leaving me helpless. I urgently need guidance on how to reclaim my account. Your assistance in this matter would be greatly appreciated.

I have been attempting to reach out to Instagram for a whole year now without any luck. My account has been disabled, and this is causing a lot of inconvenience for me and my business! I cannot access Instagram on my iPad, phone, or any other device. Even my friends are having trouble logging in on my phone. It seems like Instagram has blocked my Apple ID completely. I really need this issue resolved as soon as possible, or I might have to escalate it further.

I am facing difficulty as my Instagram account has been disabled or deactivated. Unfortunately, I can no longer access the email associated with the account, ([redacted]). I have provided an alternative email where I can receive the code needed, as well as the phone number linked to the account that is no longer in use. I have been using this account for around 5 years and can provide various proofs of identification and past usernames to confirm my identity. My love for Instagram and the frustration of being locked out are evident as I used it daily before this issue arose. I also have another Instagram account, @beautiesboutiquebyeilis, which I use for showcasing my work portfolios. Despite sending over 30 emails, I have not received a satisfactory response from customer service, and I hope to receive assistance soon. For further communication, please reach me at [redacted]

Hello there, I recently set up an account under the handle @thesilviapinho, in preparation for the launch of my website with the same name in the new year. However, I am currently unable to locate my account. This has happened to me in the past, and in that instance, resolving the issue involved sending a photo of myself holding a paper with a specific number. I'm hoping that this situation can be resolved as quickly and easily this time as well. I am concerned because I have already purchased the domain, which is a work in progress at www.thesilviapinho.com. Having access to my account is crucial for me to launch it in the new year, since my business is heavily reliant on Instagram. Best regards, Sílvia

I am unable to access my Instagram account. I forgot my password and attempted to reset it, but the verification code is not being sent to my phone number, and my email is not linked to the account. I am hoping for assistance in receiving a confirmation code on my email to regain access to my account, which I have maintained for years with dedication. Retrieving this account would mean a lot to me, and I appreciate any help in resolving this matter. Thank you.

Hello, I'm contacting you regarding my Instagram account "@baadgirldai". A sneaker account messaged me about modeling their shoes on my page. They asked me to sign up on their website through a link in their bio. After providing my Instagram and email for login, they used this information to hack my Instagram. They took over my account, changed the recovery phone number and email to theirs. I am currently locked out of my account and email due to their actions. My Instagram handle is @baadgirldai. I hope you can assist me in regaining access to my page. Thank you for your help.

My account got disabled for breaching community guidelines related to spam. I am eager to regain access as it was crucial for promoting my business. I was starting to gain traction, and I am committed to adhering strictly to the guidelines moving forward. I am young and acknowledge my error, and I would be extremely grateful for an opportunity to rectify it.

I'm having trouble accessing my Instagram account. I can't remember my Gmail password, and when I tried to reset it, it says my Gmail account doesn't exist. Since my Instagram is not linked to Facebook, I'm unable to reset it myself. I need assistance to recover my account. Please help me retrieve my login details promptly.

Why do you show and display other people's likes and followers? Many young girls are harming themselves due to the competitiveness and pressure. People shouldn't be able to see each other's likes and followers. While I've noticed a slight change on my account, nosy individuals can still bring up your likes and quantity of received likes, which is inappropriate on all levels. Many individuals want this feature changed so no one can view each other's likes. There are complaints globally about the harm it's causing to our children. My daughter struggles with self-harm due to the pressure she faces on Instagram, and many other children are suffering too. Watchdog organizations are investigating, and it's surprising that no legal action has been taken against Instagram yet. Change everyone's accounts so people can't view each other's likes and followers, especially focusing on the issue of likes. Regards, Heidi.

Hello, I used to have an Instagram account under the username chang8498, but recently I noticed it was changed to sawyergamble. Although I could still post and use Instagram normally, I received a message prompting me to change my password. Upon doing so, I realized that the account was no longer mine. I found that I was following [redacted] people, most of whom I didn't recognize and never followed. When I tried to unfollow them, the system prevented me from doing so after a few unfollows. Today, I attempted to log in using my new password but it was rejected. When I tried to reset it, the link was being sent to an unknown email address, preventing me from regaining access. It seems like my account has been hacked. I can be reached at [redacted] and my email addresses are [redacted] and [redacted]. Any help would be appreciated. Thank you.

Every time I attempt to post or like a post, I encounter a block with a message stating that my account has been restricted and the action is blocked. The notification mentions that the restriction will be lifted on a certain date, but when that date passes, a new extended date is provided instead. In response to this issue, I have proactively changed my password and logged out of all devices to rule out any potential hacking concerns. Despite reaching out to Instagram support multiple times via email, I have yet to receive any response from them.

I have been using my Instagram account @tacosandtequilaa_ for years. Recently, I have been asked to verify my ownership, but I no longer have access to the information required. I now use a different email and have a new cell phone number. I am struggling to resolve this issue and update my account information. Instagram's help page has not been useful in solving this problem, and I really want to regain access to my long-standing account.

Since yesterday morning, I've been blocked from my Instagram account @cardinal_copia_fanpage, and I have no idea why. I can't like, comment, or post pictures. It first happened for 24 hours. This morning, I regained access for 15 minutes, only to be blocked again for another 24 hours. I haven't posted inappropriate photos, I am always friendly, and I consistently credit the pictures I use. Despite sending numerous messages across Instagram's social media platforms and providing hundreds of feedback messages, I have received no response. I am unsure of what I did wrong and am seeking assistance to recover my account. I assure you that I have no ill intentions. Can someone please help me retrieve my account? Thank you.

I have been experiencing issues with my Instagram account @cardinal_copia_fanpage since yesterday morning. Initially, I was able to access it for a brief period this morning, but I have since been blocked again for 24 hours. I am unsure of the reason behind this sudden restriction. Despite my attempts to reach out to Instagram via various social media platforms and leaving numerous feedback messages, I have not received any response. I consistently adhere to posting appropriate content, maintaining a friendly demeanor, and always giving proper photo credits. It is baffling to me why this situation has occurred. I am eager to regain access to my account. Thank you.

Our Instagram account, @maedchenfussball_regensburg, was compromised after utilizing the socivy.com program for a five-day trial. The program had initially functioned as expected, engaging with accounts in a way we desired by following and liking photos. Following the trial, we did not purchase anything, but the next day, we lost access to our account. The email associated with the account is [redacted], and the phone number is +49 [redacted] (Germany). It has been over a month since we last accessed our account, which is crucial for a girls' football/soccer club we established. We fear missing out on potential contacts from interested girls or their parents who have messaged us. Despite numerous attempts, we have been unable to recover the account. We seek assistance in resolving this issue. Thank you, Mädchenfußball Regensburg team.