Instagram wants me to confirm I am the owner of the account. The email attached is not...

GetHuman-jadeolaa's customer service issue with Instagram from December 2019

Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-jadeolaa's own words
Instagram wants me to confirm I am the owner of the account. The email attached is not mine but similar name. I have told them this but they won't allow me access until I reply from that certain email. Please can you help me out

GetHuman-jadeolaa did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-jadeolaa
Dec 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 27839 others
0 customers following this

Timeline

GetHuman-jadeolaa started working on this issue
Dec 16th, 2019 12:51am
GetHuman-jadeolaa indicated the issue is not fixed yet.
Dec 17th, 2019 12:55am
GetHuman-jadeolaa indicated the issue is not fixed yet.
Dec 17th, 2019 12:57am
GetHuman-jadeolaa indicated the issue is not fixed yet.
Dec 17th, 2019 12:59am

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