I downloaded an app to give me stats and reports on what times are best to post. Due to...

GetHuman4089734's customer service issue with Instagram from December 2019

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The issue in GetHuman4089734's own words
I downloaded an app to give me stats and reports on what times are best to post. Due to downloading this app Instagram blocked all my actions, deleted all my draft, and blocked my account for an entire week! Instagram is claiming I downloaded an app to get likes and followers WHICH IS NOT THE CASE! This app was strictly to provide INSIGHT AND DATA that Instagram DOES NOT provide. I did not see any features on this app that provided fake likes and followers, I don't need that to ruin my Instagram traffic and algorithms. I have reported it several times already and no resolution :(

GetHuman4089734 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman4089734
Dec 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 27595 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman4089734 started working on this issue
Dec 13th, 2019 3:26pm
GetHuman4089734 indicated the issue is not fixed yet.
Dec 14th, 2019 1:17am