Instagram Customer Service Issues

To whom it may concern, I have been experiencing issues logging into my Instagram account for the past six days. Despite receiving reset codes, I continue to encounter a "challenge required" message preventing access to my account. This situation is incredibly frustrating because the verification codes are not working, and despite linking my Instagram to my Facebook with the same email, I have no means to prove my identity other than resetting my password repeatedly. It is disheartening to be locked out of my own account without clear instructions on how to regain access. I urge for a resolution to this matter promptly so I can resume using Instagram without encountering obstacles during the login process. The constant prompt to "get help logging in" interferes with my attempts to access my account seamlessly. Sincerely, [Initials] Sent from my iPhone

To Whom It May Concern, I am Lauren, aged 18, from Australia. I was an Instagram user from the ages of 11 to 13. I am requesting assistance to delete my old account to move forward positively. Unfortunately, I faced cyberbullying at a young age, which led me to delete the app and try to forget about my account. However, despite my password attempts, the account remained active, causing me distress for 7 to 8 years. I seek your help to permanently delete my account, named Bagshaw1, and erase any associated traces. This action would greatly improve my well-being and allow me to rejoin Instagram without the reminders of past traumas. Your assistance in confirming the deletion would be appreciated. Please reach out via email for any further information required. Thank you, Lauren

Dear Support Team, My Instagram account has been blocked or temporarily disabled. I need to regain access by providing the email or phone number linked to the account. Unfortunately, these are outdated as I forgot to update them in the system. I appreciate your assistance in helping me retrieve this information and regain access to my account. Best regards, Luciana

I've been dealing with an issue where someone used my email address to create an Instagram account. Despite trying to unlink my email and prevent its use, I'm unable to create my own account with it as it's registered. I've tried to contact Instagram previously without any response. My main goal is to prevent others from using my email to open accounts. Your assistance in resolving this matter and preventing further misuse would be greatly appreciated.

Hello, ever since I signed up for Instagram, my account has been constantly getting blocked by you. I don't understand why liking posts and following people is considered illegal. What is the purpose of this platform? If there is a limitation, please add a dashboard to profiles so new users can like and follow within that limit. I was planning to promote myself once I gained some followers, but sadly, I have given up on that idea due to your restrictive blocks. I realized that you impose these actions to make people pay for them.

My Instagram account got blocked until December 19 because they said I used like and follower apps, which I don't have! I review products and use Instagram for work, but now I can't meet my review deadlines. I did change my password three times as requested by Instagram recently. I need this block lifted as I am not using those apps. I rely on my relationship with companies and don't want to jeopardize it. Thank you, Dana @DanaL115.

A friend shared an adult clip with me to forward to someone else, not realizing the privacy rules on Instagram. After sending it, my account was disabled without warning. Instagram is where I'm most active, and I have all my memories and work promotions there. Can you please assist me in resolving this issue? I didn't know the rules prior to this and promise to be more cautious in the future. I just wish there had been a warning before my account was disabled. Please help me regain access. Contact me at [redacted] or [redacted]. Thank you.

I'm having trouble accessing my Instagram account. I have verified that my email address is [redacted] The Instagram username is @worldfromacouch. When I attempt to create a new account, it informs me that the email is already in use. Despite using the password reset tool, I am not receiving the password reset link at the specified email address. I have thoroughly checked my spam folder, quarantine, and have even set up a catch-all email.

My Instagram account was hacked a while ago, leading to my number and password being changed. I managed to regain access and update them successfully. However, I recently got logged out again. Now, every time I attempt to log in, I receive a message prompting me to verify my account. Despite following the provided instructions for verification, I only see options to change my email or phone number, not how to verify my account. The suggested steps online have not resolved the issue, and I haven't found anyone else encountering the same problem.

My Instagram account was disabled for "pretending to be someone else," but it belongs to me. I have submitted my ID multiple times as requested, even holding it with my face visible, but after 2 months, there has been no response. Despite my efforts to reach out, including providing all requested information, there has been no communication from Instagram.

I need help restoring my Instagram account that was banned. Please, I kindly request for your assistance in restoring my account with the username (sukh_dhiman0001). I understand that I may have violated the terms and conditions unknowingly due to a friend using my account. However, all the photos and conversations in my account hold personal and significant value to me. I am hopeful that you can help in recovering my account, sir.

I run an Instagram meme account under @theoriginalwtfchief. One of my posts was mistakenly removed and then reinstated by Instagram as it did not violate their guidelines. I have a screenshot as proof. However, I'm now unable to share live videos due to restrictions related to the initially removed post, which has since been restored. Despite my attempts to contact Instagram for support, I have not received any assistance. I kindly request help in resolving this matter with Instagram.

My personal ID was disabled yesterday due to a violation of the terms and conditions. It was a prank by a friend who sent me a video on WhatsApp and asked to DM them on Instagram. I did it unknowingly, and now my account is disabled. I have been using Instagram for many years without any violations. Please consider reinstating my account as this was unintentional and a one-time mistake due to my friend's request. I hope for a fair review of my situation. Thank you. Username: ___humpty_dumpty___28

Hello, my Instagram account was unexpectedly deleted, and now I can't log back in; it shows 'no users found.' This occurred because a video with inappropriate content was shared from my account without my knowledge. Within moments, my account was deleted. I have been attempting to seek assistance through the Instagram help center without any luck. If you can offer any help, please contact me at the email provided. I hope the Instagram help center will address this issue promptly and assist me in recovering and restoring my original account. Thank you.

Since last night, my Instagram has not been showing new messages from group chats or personal chats. All my chats have disappeared from the DM main screen. I am still getting notifications on my phone, but they are not appearing in the app. I have tried various troubleshooting steps like logging out and back in, uninstalling and reinstalling the app, and attempting to restore functionality to Instagram Direct, but nothing has worked. I am very frustrated with this issue and would appreciate it if my access to DMs could be fixed promptly.

I am unable to access my old Instagram account, which I haven't used in years. The account is not private and contains photos that I don't want potential employers to see. When my full name is searched on Instagram, this account appears, jeopardizing my job prospects. I need this account removed as soon as possible. Despite my efforts to report the photos and address the issue, I have been unsuccessful in resolving this matter for years.

I installed an app to help me with posting stats on Instagram. However, after downloading it, Instagram restricted my account, removed my drafts, and locked me out for a whole week. Instagram alleges that I used the app to gain fake likes and followers, which is not true. It was supposed to offer insights and data that Instagram lacks. The app did not have any features for fake engagement, which I avoid as it can negatively impact my Instagram performance. I've reported this issue multiple times, but I have yet to receive a resolution.

My account is showing a message that says "action blocked. Your account has been temporarily blocked from performing this action. Using a service to gain likes or followers violates community guidelines. The block will be lifted on [redacted]-12-19. Let us know if you believe this is an error." I am unsure about the third-party app mentioned but I have been engaging a lot by liking, commenting, and following users. Instagram is vital for me, especially since I am running a giveaway on my account. It's important for me to engage with my followers and encourage interaction on my page.

I've discovered that I have two Instagram accounts. One has the correct username with my name, and the other has my name reversed. How can I delete the incorrect account? On my Mac, the correct account displays the Edit Profile option, which shows my email address. However, I can't find the Edit Profile option on the app on my iPhone. On my Mac, the incorrect account doesn't show the Edit Profile option, and on the app on my iPhone, the Edit Profile option is available but doesn't display my email address.

I am in need of assistance as I am unable to log into my Instagram account. The email and phone number associated with the account are outdated, so I am not receiving the confirmation emails. I cannot even remember the password to my email. I am reaching out here because I am desperate to regain access to my Instagram account. My username is tiziano_giraldi. Kindly help me resolve this issue as I am feeling quite disheartened by the situation. I appreciate your prompt response to this matter. Thank you for your help and have a great day.