My story feature had an ad displayed for an account that I do not follow, I processed a...

GetHuman-maherday's Report a Problem issue with Instagram from November 2019

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The issue in GetHuman-maherday's own words
My story feature had an ad displayed for an account that I do not follow, I processed an order through this Instagram provided ad and was declined payment for the order despite the funds being available, I then checked my banking account and have found that I was charged by an unknown account more than my order amount (which was said to be declined multiple times) and now cannot find the account to report via Instagram guidelines and need to locate the account for fund reversal and also to report the site for fraudulent activity.

GetHuman-maherday did not yet indicate what Instagram should do to make this right.

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Instagram

Report a Problem issue
Reported by GetHuman-maherday
Nov 5th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 79257 others
0 customers following this

Timeline

GetHuman-maherday started working on this issue
Nov 5th, 2019 12:04pm

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