To Whom It May Concern - I would like to report a significant issue regarding my teenag...

GetHuman3836783's Hacked or Disabled Accounts issue with Instagram from October 2019

Help with my Instagram issue
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Before contacting them, items GetHuman3836783 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman3836783's own words
To Whom It May Concern - I would like to report a significant issue regarding my teenage son and his Instagram account. A boy who follows the Central Coast Mariners A-League soccer team in Australia has made a false report about my son's Western Sydney Wanderers account in order to shut it down. Now my son's account has been shut down without anyone looking into it first or doing any investigation. Apparently the report said that my son was "impersonating". This is an absolute load of garbage! He is not impersonating anyone. He has an account which he runs to support the Western Sydney Wanderers. It is called The Wanderers Post. Just like The Glory Post or The Adelaide Post - it is no different. There is no evidence of impersonation at all. This is a completely false report! My son is a **-year-old schoolboy who has made it his life's work to set-up and run The Wanderers Post. He has been running the account for about ** months and it has over **** followers. One of his followers has advised us of who made the false report. The account of the person causing the problem is: will.smith.* I have screenshots of the messages that have been sent to us, advising us that will.smith.* made the false report and was joking about it, sending a photo to show to a group of people and advising them that he had reported my son's account because it was "****". How dare someone just decide that my son's work should be removed because he thinks it is "****". That is his opinion. My son has done absolutely nothing wrong. I would request that The Wanderers Post account be re-activated immediately and that Instagram conduct a proper investigation so that they can see that there has been no "impersonation" at all. What this boy has done is bullying and harassment. My son has done nothing wrong! Please message me if you have any questions. You can email me at: *****@***.com

GetHuman3836783 did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman3836783
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 77884 others
0 customers following this

Timeline

GetHuman3836783 started working on this issue
Oct 27th, 2019 11:42am
GetHuman3836783 indicated the issue is not fixed yet.
Oct 27th, 2019 8:38pm
GetHuman3836783 indicated the issue is not fixed yet.
Oct 28th, 2019 1:39am
GetHuman3836783 indicated the issue is not fixed yet.
Oct 28th, 2019 11:54am
GetHuman3836783 indicated the issue is not fixed yet.
Oct 30th, 2019 11:57am

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