I can’t login to my account on the instagram app yet it’s letting me on the website. Wh...

GetHuman3835509's Report a Problem issue with Instagram from October 2019

Help with my Instagram issue
First: share to improve GetHuman3835509's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3835509's own words
I can’t login to my account on the instagram app yet it’s letting me on the website. Whenever I try reinstalling the app to see if that’s the issue it still doesn’t work and I keep getting error messages. I’ve tried turning my phone off and back on and even checked if wifi was the issue but it’s not .I also tried logging in with my Facebook account and it doesn’t let me. I’ve tried using links from both my number and my email to get back in and it hasn’t let me no matter how much I change the password or re-ask for a link. I still keep getting error messages . I even tried logging into some of my other accounts and it won’t let me do I know it’s not the account itself. I think it’s the Instagram app but I’m not sure what to do about it.

GetHuman3835509 did not yet indicate what Instagram should do to make this right.

How GetHuman3835509 fixed the problem

We are waiting for GetHuman3835509 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Report a Problem issue
Reported by GetHuman3835509
Oct 27th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 77844 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman3835509 started working on this issue
Oct 27th, 2019 12:35am
GetHuman3835509 indicated the issue is not fixed yet.
Oct 27th, 2019 4:40am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies