I am unable to delete people I am following. Not sure how I ended up following so many...

GetHuman-fleurgar's Report a Problem issue with Instagram from September 2019

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The issue in GetHuman-fleurgar's own words
I am unable to delete people I am following. Not sure how I ended up following so many people I don't know except I entered contests. I did not give out my password, but apparently something happened. I am also unable to add or follow people I want to follow.*I've been asked to change my password several times, but this has not helped.*I changed my email because I was not getting my Code message. I changed my phone number because my landline was not receiving a recording with the Code message for my password which I had forgotten. I was finally able to get back into my Instagram account, but not sure if that same password will work due to a message telling me to change password that I gave out my password to get more likes. I don't care about likes. I would prefer to clear out my Instagram account and start over again adding who I want to follow. The account is up to *,*** and I don't want these. I wish I could just sort out who I want to follow from those I don't, but have no idea how, so I need to start again from scratch. How can I start with following no one again? Or do I need to set up a new account? I like my name on this account and would like to keep it.

GetHuman-fleurgar did not yet indicate what Instagram should do to make this right.

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Report a Problem issue
Reported by GetHuman-fleurgar
Sep 28th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 72476 others
0 customers following this


GetHuman-fleurgar started working on this issue
Sep 28th, 2019 8:55pm
GetHuman-fleurgar confirmed the issue is fixed. Hooray!
Oct 7th, 2019 7:22pm
GetHuman-fleurgar confirmed the issue is fixed. Hooray!
Oct 7th, 2019 7:22pm
GetHuman-fleurgar indicated the issue is not fixed yet.
Oct 7th, 2019 7:25pm

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