Instagram Customer Service Issues

My Instagram account has been blocked due to the IP address, and I'm unable to log in. Despite numerous attempts following YouTube tutorials to fix it by adjusting various settings and even resorting to downloading a similar app, I prefer the original one. I've tried changing the password, deleting and reinstalling the app, and restarting my device. I'm hesitant to do a factory reset or contact my carrier for IP address changes. I have valuable content and accounts linked to the blocked account and wish to regain access without creating a new one. Any help would be appreciated.

I unknowingly violated Instagram's infringement policy by posting a picture of a SevenFriday watch, leading to my account, e.leostores, being blocked. The notification I received via email explained that the post was reported for infringing on trademark rights by SevenFriday. The message detailed the post that caused the issue and provided information for the rights owner, SEVENFRIDAY AG, for dispute resolution. It also emphasized the importance of reviewing posted content to avoid further infractions.

Hello, I am Surabhi Jain, a friend of Sneha Tukrel, who is facing harassment. Sneha has been receiving troubling messages on Instagram from an unknown account claiming to know her and her boyfriend Viren. The account changed its name to Niddhi Shah and threatened Sneha, even contacting her family. Despite blocking the account multiple times, the harassment continues. Sneha is scared to report this to cybercrime authorities as she wants to protect her family. We are reaching out for help in identifying the person behind this account so we can take necessary actions. Sneha is in a very distressing situation and needs support to resolve this issue before it escalates further. Any assistance in identifying this individual would be greatly appreciated.

Dear Instagram Team, Three weeks ago, I encountered a message upon opening my Instagram account stating that my password had been changed and prompting me to log in again. Since I did not make any password changes recently, I suspect unauthorized activity on my account. Unfortunately, I have been unable to access my account since then. Subsequently, I received a notification that my account has been disabled for violating terms of service, which I believe is a mistake as I have not engaged in any activities against Instagram's policies. This account holds sentimental value as it is my only and longstanding one with a significant number of followers and followings. I am eager to resolve this issue and would greatly appreciate your assistance in reinstating my account. Your prompt attention to this matter would be highly valued. Instagram Username: avesh._.xo Email: [redacted] Best regards, avesh._.xo

Dear Support Team, I am reaching out regarding my Instagram account under the username "kalizzzlmypizzzl." I am experiencing difficulty accessing my account as I have forgotten my password. Despite various attempts, I have not been successful in recovering it. Additionally, the phone number linked to my account, ending in [redacted], is no longer in use due to a recent phone breakage, and I am now using [redacted]. I am also facing password issues with my associated email, [redacted] I have attached my driver's license for identity verification purposes. Any assistance in regaining access to my account, updating my phone number to [redacted], or changing my email to [redacted] would be greatly appreciated. My Instagram account holds sentimental value to me, and I am eager to resolve this issue promptly. Thank you for your attention to this matter. Best regards, Katelyn Preston

Someone tried to hack my Instagram account. Please send the security code to my email [redacted] or to my phone number [redacted]. You have been sending the code to [redacted], which now belongs to someone else. Due to this, I cannot receive the security code. Please resolve this issue by sending the security code for the account @aaradhya1717 to my email [redacted]

My Instagram account was hacked by a user who used the email address [redacted] This person removed my email from the account, changed the username and password, and then disabled the profile. Although I followed the steps to disable it, I now can't log back in because the hacker changed all the login details. I really need to regain access to my account as it belongs to me.

About a week ago, I encountered an issue with liking posts on Instagram. Initially, when I got an error message, I reported it, and it seemed to be resolved temporarily. However, the problem persisted, and eventually, I was unable to comment on any posts. I adjusted by focusing on commenting only, but then even that became impossible after a few days. When attempting to post something on my page with a comment, only the picture would show up without the text. I tried editing it, but that didn't solve the issue. I speculated that Instagram might have mistaken me for a bot and shared this on my story. Although I managed to post on my story recently, I am eager to resolve this problem promptly so I can engage with my sister, family, and friends' posts and share my own content with captions.

Hello, I encountered an issue yesterday with Instagram. When I opened the app, I was unexpectedly directed to the login page, even though I didn't log out of my account. Despite entering my phone number, correct password, and username @rosiebono, and also trying my associated email [redacted], I kept receiving the error "USER NOT FOUND." It seems like my account was possibly hacked and deleted without my knowledge. As this account is crucial for me to showcase my photography and connect with my audience, I am urgently seeking Instagram's assistance in reactivating my account @rosiebono. I kindly request for all my messages, followers, following list, and important pictures to remain intact. Your prompt attention to this matter would be sincerely appreciated. Thank you in advance! :)

Hello, Yesterday, on Saturday, September 21, [redacted], when I opened the Instagram app, the login page appeared unexpectedly. I did not log out during my last session. I entered my phone number and the correct password, but it displayed "USER NOT FOUND." I tried entering my username @rosiebono with the password, and yet again it said "USER NOT FOUND." Finally, I attempted the email associated with my account with the correct password, and I received the same message – "USER NOT FOUND." I kindly request Instagram to resolve this issue by reactivating my account @rosiebono. I hope to have all my data preserved, including my direct messages, followers, following list, and important photos. Your assistance in this matter is greatly appreciated. Thank you! :)

A few weeks ago, my Instagram account got hacked, and I was locked out temporarily. Unsure how to fix this, I waited before trying to log in again. Unfortunately, the same screen popped up, saying I was still locked out. The hacker changed my email and phone number linked to the account. I submitted several customer support forms and received emails asking for a photo of my face with a handwritten code for identity verification. After following the instructions and changing my password as advised, I still couldn’t access my account. Dealing with Instagram's customer service has been frustrating. I hope for some assistance to regain access to my primary Instagram account.

I am currently facing an issue with logging into my Instagram account due to a "suspicious login" alert. When attempting to access my account, it prompts me to provide either my email or phone number for a verification code. Despite using the same phone number and email for my account which I currently use, I am not receiving the verification code after several attempts, including checking my spam folder. I am unsure how to proceed as I have already explored the help page and reached out to Instagram via email a week ago without any response. Interestingly, I can successfully access my other account but am encountering difficulty with this particular one. Notably, my username remains searchable from my alternate account, although the external website linked in my bio is missing.

I initially couldn't interact with posts since I was blocked, assuming I had over-commented. Subsequently, I realized my account had been compromised. It began sharing unauthorized links, which I had rectified. After a brief period, the block on liking posts resumed, leading me to lose interest due to ongoing issues. Unexpectedly, Instagram temporarily suspended my account, despite minimal usage. Efforts to regain access by requesting a verification code via text proved futile. I contemplated starting afresh but encountered repeated difficulties with email registration. Even setting up a new Gmail account didn't resolve the issue as Instagram kept rejecting the new email. It has now been two weeks of frustration with no resolution in sight. My account handle is @kxylamxnson.

Hello, I am Katlin, a long-time user of Instagram under the username katlin_misiorski. Unfortunately, my account was hacked over a week ago. To address this, I promptly changed my password to prevent any further issues. Despite no further unauthorized activity, I discovered today, almost two weeks after the hacking incident, that my account was temporarily locked. The email associated with my Instagram account has been deleted and is now inaccessible for recovery. I am seeking guidance on the necessary steps to regain control of my account. I am open to changing the linked email, providing a phone number, or unlocking the account. This situation is quite frustrating, and any assistance would be greatly appreciated. I look forward to your response. Thank you, Katlin M.

I am Sanjeev Singh. My Instagram ID is rss_cool. I have been unable to follow anyone for the past 10 days. I have reported this issue to Instagram multiple times, but it has not been resolved. If you can't fix this issue with my account, then I would like my account to be deactivated. Today marks four months since I created my account. I am frustrated with Instagram's lack of response. My account is also linked to Facebook and Twitter. I kindly request for this matter to be resolved promptly.

I've lost access to my mobile number, making it hard to get my PAC code from Lycamobile. Consequently, I'm locked out of my email for verification with Google's two-step verification. This has caused me to forget my passwords for Instagram and Facebook. The challenge is that without access to my email, I can't reset my passwords or receive any email links. I've contacted Google twice to remove my mobile number from the account so I can set a new password, but it's proven to be quite a technical challenge for their team. I'm seeking assistance to resolve this matter promptly. Thank you.

We operate a company and do not use Facebook. Recently, we attempted to create an Instagram account using our business email. Despite filling in all the necessary fields, we encountered an error message stating, "unable to handle your request at this time, check back later." Subsequently, when trying to sign up again, we were informed that the email was already associated with an account. Following this, we created a new email specifically for Instagram, only to face the same issue of being unable to register. Despite waiting several days and attempting multiple times, we couldn't access the accounts or reset the password as no account was linked to the emails. Ultimately, after creating a completely new email, we successfully signed up for Instagram, only to have the account disabled within 24 hours for allegedly violating terms, despite not receiving any clarification on what terms were breached. We aim to have one account attached to one email and are uncertain if a phone number is mandatory for connection.

Subject: Urgent Help Needed for Disabled Instagram Account Dear Community Members, I am reaching out for assistance regarding the unexpected disabling of my Instagram account, which is crucial to my career. I have been using this account for over a year and a half, sharing valuable information with my followers without any prior issues or violations. The sudden disablement has left me puzzled and concerned about the potential loss of important connections and work opportunities. I kindly request a review of my account to rectify any misunderstanding and reinstate its functionalities promptly. Your prompt attention to this matter is greatly appreciated. Thank you in advance for your support and understanding. Best regards, D.M.

I am seeking assistance on how to recover deleted voice notes. Upon discovering my ** was communicating with a man, I investigated further. Despite the man claiming to be close in age to my daughter, research uncovered he was significantly older. After finding his wife and informing her, she requested evidence. Unfortunately, when attempting to send the voice notes, he had already erased them. His contact number was ineffective as it was not genuine, as per his wife's statement. I am reaching out to Instagram for support in potentially recovering the deleted voice notes. Your prompt assistance would be greatly appreciated in preventing further harm to an innocent child.

Last night, my account was compromised, and unauthorized messages were sent to contacts. Upon noticing, I updated my outdated contact number and enhanced security with two-factor authentication. However, this morning, my account has vanished from the app. I am unable to log in, even with Facebook, and cannot access the email linked to the account—an old university email. I only have access to my phone, the number of which I suspect the hacker has altered. Friends mention my account seems empty or deleted. I am deeply upset as the account held precious memories and images from a year spent abroad. I am unsure of the next steps to take in this distressing situation.