Instagram Customer Service Issues

I recently created a new Instagram account, intending to use it for a music event business. Upon my initial attempt to log in, the account was immediately banned, possibly due to being flagged as a duplicate account of my personal one. I've filled out a form to recover the banned account, but unfortunately, I have forgotten the password to the email linked to it. Since the account was new, I lack the necessary information like past emails or contacts to prove ownership to Instagram. This poses a challenge because even if they reach out to me about the issue, I won't be able to access the communication from the inaccessible email address.

I registered an account with [redacted] and used the username luxusfashionwatches. I own an LLC named Luxus Fashion Watches Co., LLC in New Jersey, and the domain luxusfashionwatches.com. Here are the details of my LLC registration: - Name: LUXUS FASHION WATCH COMPANY LLC - Registered Agent: REGISTERED AGENTS INC. - Registered Office: FIVE GREENTREE CENTRE, [redacted] RT 73 NSTE [redacted] MARLTON, NEW JERSEY [redacted] - Business Purpose: WE DESIGN AND SELL CUSTOMIZABLE WATCHES FOR MEN AND WOMEN - Effective Date: 09/11/[redacted] - Members/Managers: ROB SCHICK, 7 TUXEDO AVENUE HAWTHORNE, NEW JERSEY [redacted] - Main Business Address: 7 TUXEDO AVENUE HAWTHORNE, NEW JERSEY [redacted] My account was banned when setting it up, possibly for using luxusfashionwatches as the username. I would like to set up an account with the email [redacted], which seems to be in use, but it is my company's email address. I need help resolving this and seeking permission to use my company's names. Thank you, Robert Schick.

Summary of the situation: - Since [redacted], an "Unusual Log In Attempt" message has prevented access to the @GeniusNetwork Instagram account. - Numerous attempts have been made to verify ownership via emails, support tickets, web forms, and letters from an attorney. - The account was created in July [redacted] on an iMac Desktop with OSx using the email [redacted], which is accessible. - A screenshot of the original welcome email and an accidental disassociation of the email from the account in September [redacted] have been documented, along with efforts to rectify the issue. - Additional evidence, such as screenshots of communication attempts, is available upon request. - The preferred resolution is to reassociate the account with the email or receive a password reset link. Looking forward to resolving this matter promptly. Thank you for your attention and assistance.

Hello! I hope you can assist me with a predicament I'm facing. Three years ago, I created an art account on Instagram linked to my art business Facebook page using a low-end Android phone. Unfortunately, I no longer remember the phone number associated with it. Last August, I switched to a new phone and successfully logged into my Instagram accounts. However, sometime the following month, I got logged out and despite many attempts with different phone numbers and emails, I've been unable to regain access. Contacting Instagram's support and trying various methods like reporting the issue has not yielded results. While no unauthorized posts have appeared, I am uncertain if the account was hacked or unlinked from Facebook. This situation has been quite frustrating. If you have any advice on how I can contact Instagram, I would greatly appreciate it. The account holds my name, business, and artwork, and even if recovery isn't possible, I would like it to be deleted for a fresh start. Thank you in advance for any assistance you can provide. Erin K.

Hello, I'm Marianna Papachristou, and my Instagram account username is marianna.papachristou. Recently, I got locked out of my account due to suspected phishing activity. Instagram requested me to verify my account by sending a code to an email address I no longer have access to ([redacted]). I would appreciate it if there's an alternative method to verify my account with my new email address. I'm also willing to provide a copy of my ID card or any other information required for verification. Thank you in advance. Best regards, Marianna Papachristou

I have tried to upload multiple images this week, but each time they display as white. This issue is also happening on my Facebook account, which is linked to Instagram. The images appear normal when I upload them, but once posted, they turn completely white. I have a video to demonstrate this problem, but I have since deleted the post. I am eager to resume posting normally and have already reached out to Instagram's support multiple times without any resolution. Your prompt assistance is greatly appreciated.

When accessing my account, it suddenly displayed a different name, and I couldn't log in with my email or password. After some effort, I reported the issue through the help page, successfully changed my password and email to secure it. However, two days later, I encountered the same problem with my login credentials no longer working. I am desperate to regain access as my account holds precious photos of my grandson. I suspect it might have been reported by many of my friends and Instagram followers.

I created an account called Lionscale Cookies for my local cookie business in the Memphis area. Two of us manage the account, but unfortunately, the phone number linked to it was entered incorrectly. When prompted to confirm the phone number, there was no confirmation request. As a result, the entire account has been unexpectedly disabled. I have an important brand deal launching today, and this setback has affected my ability to operate. I need the confirmation code to reactivate the account, which I would like to have sent to my email. This disruption is damaging to my small business as I have recently posted several photos that now need captions and engagement from followers. I hope to resolve this matter with the assistance of a human representative rather than an automated response.

Hello, my name is Jennifer Shantel Torrealba, but on Instagram, I go by Shantel Biston. Unfortunately, I've run into some trouble accessing my account. I updated my email and phone number, but the confirmation email was sent to my old email, which is no longer active. Despite my attempts to reset the password, I can't proceed past the second confirmation step. I'm worried about losing my account and have resorted to creating a new one in the meantime. I would greatly appreciate any assistance in regaining access to my original account @shantelbiston. I can provide identification and photos of my other Instagram accounts as proof of ownership. The original contact details I had on file are no longer valid; they were [redacted] and [redacted]. I've updated them to [redacted] and [redacted]. I've been trying to resolve this for a month now and would be very grateful for your help. You can reach me at [redacted]. Thank you.

Upon clicking a link I received and logging in, I unknowingly accessed a fake Instagram page, resulting in my account being hacked. After discovering this, I promptly changed my password. When attempting to access my account today, it prompted me to verify outdated information. Despite having updated my phone number, the system still refers to my old email and phone number for verification. I manage multiple linked accounts, and it appears only the old information is recognized. I seek a solution without starting anew as I already secured my account with a new password. Kindly update the correct information for my main account @Nina_blessedx3.

Hello, I am having an issue with my Instagram account @zainabmsadiq being disabled. The reason provided is for impersonating someone else, which is not accurate as I only use my own photos on my account. I have submitted a form along with my passport ID to verify my identity but have not yet received a response from Instagram. It is crucial for me to have my account reactivated promptly since I have upcoming promotions and collaborations scheduled to be posted. I can be reached at [redacted] for assistance. Thank you.

Hello, I hope you're doing well. I'm concerned that my Instagram account might be compromised. Over the past few weeks, I've been prompted to reset my password multiple times because it appears that an app linked to my account is purchasing followers. I've even been temporarily banned because of this issue. I want to clarify that I have never purchased any followers for my Instagram account, not even a single one. The only promotional activity I engaged in was within the app itself, and that was a while ago. I have kept my password secure, not sharing it with anyone, so I'm puzzled as to how this keeps happening. My Instagram account is essential for my business, and I've put in a lot of effort to build it up. A friend suggested that my account might have been compromised, but I can't understand how they keep accessing my account details rapidly despite my efforts to use different and secure passwords each time. I've also checked the list of authorized apps, but there is nothing suspicious there. Any advice on what steps I should take to address this would be greatly appreciated. Thank you, Jessica

A friend DM'd me a message claiming they made something for me with a link attached. I opened it and was prompted to sign into Instagram. Believing it was legitimate, I entered my username and password. Unfortunately, this led to my account being hacked and the same message being sent to all my followers. I am now temporarily blocked and unable to sign in. The recovery process requires a code sent to my device, but nothing has arrived despite clicking the resend button multiple times. I am seeking assistance in receiving the verification code on my iPhone to regain access to my account. Thank you for any help provided.

Dear Support Team, I have been attempting to contact Instagram through the support link for several days without success. My account "alica_maria" has been compromised, as Instagram claims I shared my password with a service to increase likes or followers, which I have never done. Despite my efforts to change my password to regain access to my account, I am facing difficulties because my account is linked to an old email address that has been deactivated. I am unable to remember my current password, and without access to the old email, I cannot reset it. Is there a way for me to provide my current email address to change the password and regain control of my account? I am feeling desperate to resolve this issue as Instagram's accusation is false. I appreciate any guidance on how to proceed. Thank you for your assistance. Best Regards, Alica Wolff

A person asked for my Instagram username, but I declined. I suspect she reported me the next day for refusing to share it. My username is @juliacres, and my full legal name is Julia Crescitelli. The email linked to the account is [redacted], and the associated Facebook is Julia Crescitelli. I am Julia Crescitelli, so the accusation of impersonation is baseless. The website listed in my bio is juliacrescitelli.com, which is genuine as I own the domain. My account showcases my photos, work samples, and occasional pictures of myself or friends. It is evident that I am not pretending to be someone else. Reinstating my access is crucial as I use the account for work purposes.

Hello, my name is Kimberly Jones. I am experiencing an issue with my Instagram account, which has been taken over by someone else under the username kimberlyj702. I have been unsuccessful in changing the account information as the associated email was altered, preventing me from resetting the password. The phone number linked to the account is also outdated, as I have a new number now ([redacted]), different from the previous one ([redacted]). It seems like the impostor has been communicating with my family through the account. Despite my efforts, I have been unable to regain control of it. The reset link was sent to the old number, complicating my access due to the number change. Although my photo is still visible, the account has been set to private. Any help in retrieving my account would be greatly appreciated.

I am experiencing difficulties accessing my account. In August, while on holiday in France, a notification on Instagram informed me that someone from Copenhagen had logged into my account. I confirmed it wasn't me, and they attempted to send a security code to an unfamiliar email address linked to my account. Unfortunately, I can't access this email. I haven't linked my Facebook or phone number for recovery. I have searched for solutions with no success. I hope that customer support can assist in recovering my account, as I've had it for many years and would be distressed to lose it.

I have a business account on Instagram and recently applied for shopping but unexpectedly got denied. I find it frustrating that there is no way to appeal the decision or re-apply. I own a registered LLC in California, have my website domain, and successfully link my Facebook shop to my website. However, Instagram's quick rejection without any recourse is puzzling. I sell physical bbq seasonings, similar to many other brands without issues. Being declined is a setback for me. My account is @badfish_bbq, and my website is www.badfishbarbecue.com.

I manage the official content page for the artist @nascaraloe. I have been affiliated with him since his music career began at 1k followers. He values my hard work and loyalty, often promoting my page. Currently, I have reached 10k followers. Recently, my videos have been flagged for "violence" and "dangerous organization", even though I am only sharing content related to his shows and music edits. I am seeking assistance to verify my account, as my page holds significant value to me and my followers. The authenticity and love behind this page are greatly appreciated by the community. I believe my page stands out among other influential accounts due to its unique history and content. I hope to resolve this issue so I can continue sharing my valuable work.

I recently lost access to my Instagram account and have been struggling to recover it. A while back, I faced a similar issue after receiving a notification about someone logging in from a different location. I took immediate action then. Last week, my phone broke, and when I tried to log back into Instagram, I faced authentication code prompts that I was not prepared for. It's now indicating that my account does not exist. I'm in the process of reaching out to Instagram for assistance in restoring access to my account.