Hi, i run an instagram account called *evertonfans* and recently * of my posts have bee...

GetHuman-newsnowe's customer service issue with Instagram from August 2019

Help with my Instagram issue
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The issue in GetHuman-newsnowe's own words
Hi, i run an instagram account called *evertonfans* and recently * of my posts have been removed for hate speech or symbols and my account has been threatened to be deleted. However, i feel i have been wrongly accused as both posts involved everton player moise kean - the first one that got removed was captioned " "gorilla is getting ready" " which was a direct quote from his own facebook page and was in speech marks and also clarified on my instagram story. the second post that got removed was because the caption had a gorilla emoji which is in reference to the players nickname, not his skin colour. Yet people reported this in spite even after me clarifying that it is in reference to his nickname as the player even uses it himself and his brother uses the emoji to describe him due to the players nickname being "Kean Kong". This situation really upset me as an account i had worked hard on has been threatened to be deleted over nothing and none of my posts are meant in an offensive way. I would like help with this to remove the strikes and reinstall the posts as I see, and a lot of my followers, and the player himself see nothing wrong with the posts*captions.*Thanks,**evertonfans*

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Instagram

Customer service issue
Reported by GetHuman-newsnowe
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 62880 others
0 customers following this

Timeline

GetHuman-newsnowe started working on this issue
Aug 12th, 2019 12:32pm