Hi, The issue I am experiencing is that I got a new phone yesterday around * p.m., Aug...

GetHuman-gigidisa's Recover Account issue with Instagram from August 2019

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The issue in GetHuman-gigidisa's own words
Hi, The issue I am experiencing is that I got a new phone yesterday around * p.m., August *th. It is an iPhone XS MAX and I went from a * plus. When I went to log into my Instagram on my new phone, it repeatedly told me it was an unusual suspicious log in attempt. I last had access to my Instagram account before I got my new phone, so yesterday morning I was using Instagram perfectly normal on my old iPhone *. The problem is is that since it finds me logging in on my new phone “suspicious”, it wants a code from that email. That email address is sadly not valid because if you look at it there is no g at the end of .or , and it is supposed to be .org, that email is not valid for that reason so I can not give a code. I meant to sign up with the email *****@***.com, I meant to put the g there, it was a mistake. I have had this Instagram for a while, so when I signed up about six years ago it was on an IPad *, since then I have used iPhones for Instagram, upgrading to new phones with no problems logging back in. I need that unusual login request to go away so I can get into my account, or I need that email changed so I can give a code. You can add the g or change the email to this one I am sending from *****@***.com, or add my phone number. If you need to access my account my username is @gigidisalvo , Instagram has been no help to fixing this issue for me.

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Instagram

Recover Account issue
Reported by GetHuman-gigidisa
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 62158 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-gigidisa started working on this issue
Aug 5th, 2019 8:55pm
GetHuman-gigidisa indicated the issue is not fixed yet.
Aug 6th, 2019 5:22am

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