Just today, i had decided to change my password as i had forgotten the one that my acco...

GetHuman-selmabeg's customer service issue with Instagram from August 2019

Help with my Instagram issue
The issue in GetHuman-selmabeg's own words
Just today, i had decided to change my password as i had forgotten the one that my account had previously been signed in with. As i had gone through the process of resetting my password, i had then input my username and new password into the instagram app, only to then find that i would have to input a code that would then be sent to my email for validation, which i then went ahead to do. However, upon entering the code, the page let me know that the code was wrong (which i checked over and viewed that it was surely correct). I then selected the ‘send new code’ option underneath the message and requested for a new code to be sent. However, the exact same code would be sent each of my attempts and this has left me unable to have access to my instagram account. Could you please help me find a way to get back onto my account?

GetHuman-selmabeg did not yet indicate what Instagram should do to make this right.

How GetHuman-selmabeg fixed the problem

We are waiting for GetHuman-selmabeg to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Instagram

Customer service issue
Reported by GetHuman-selmabeg
Aug 1st, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 61578 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account

Timeline

GetHuman-selmabeg started working on this issue
Aug 1st, 2019 10:03am
GetHuman-selmabeg indicated the issue is not fixed yet.
Aug 1st, 2019 2:46pm
GetHuman-selmabeg indicated the issue is not fixed yet.
Aug 1st, 2019 2:48pm
GetHuman-selmabeg confirmed the issue is fixed. Hooray!
Aug 4th, 2019 10:14am

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies