My ** year old daughter's Instagram account has been disabled by Instagram without noti...

GetHuman3323419's customer service issue with Instagram from July 2019

Help with my Instagram issue
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The issue in GetHuman3323419's own words
My ** year old daughter's Instagram account has been disabled by Instagram without notice for "Violating Terms of Service or Community Guidelines. As I set up her account and observe her activity I know this to be untrue. She was being harrassed by a young girl who she banned*blocked from her account. This friend then got another person to report my daughters account. Instantly disabling her account. This means that Instagram has been used as a tool to continue the bullying as this is a well known tactic used by bullies to continue to upset their targets. My daughter has * disabled siblings (autistic*developmental delay) and is often targeted by bullies online.*Her life is difficult as it is and I have tried all known means to get her account back but Instagram has not responded to my many attempts to report her account as being deactivated by mistake as per Instagram Help Centre. They have banned her phone and Ipad so she cannot even open a new account. Both her private and public pages have been disabled. Please help.

GetHuman3323419 did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman3323419
Jul 28th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 60832 others
0 customers following this

Timeline

GetHuman3323419 started working on this issue
Jul 28th, 2019 12:13am
GetHuman3323419 indicated the issue is not fixed yet.
Jul 28th, 2019 12:13am
GetHuman3323419 indicated the issue is not fixed yet.
Jul 28th, 2019 12:14am

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