I*tried to Update the email on my insta account and instagram sent a link to my email t...
GetHuman3353094's customer service issue with Instagram from August 2019
Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman3353094's own words
I*tried to Update the email on my insta account and instagram sent a link to my email to confirm it. But, when I clicked on the link a message came up that said "We can't reach you at the email adress on your account. Update it to keep your account secure." And below is a box that says "Enter your email adress" and whenever I enter it it sends me to a page that says "oops, an error occurred". No matter what I do this message still pops up, I tried uninstalling, logging out, going on another device, using a different email but everytime I go on Instagram it just sends me to this page and the error message comes up again. As a result, I can't see my account*posts, other people's accounts*posts and the only thing that I can see when logged in is the update email pop up that doesn't go away.(given that this pop up only says "opps, an error has occurred" when following the directions it states) Please help me fix this, thank you.
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