I hope you are doing well. On Thursday May **th, someone impersonated my Instagram acco...

GetHuman-alextala's customer service issue with Instagram from June 2019

Help with my Instagram issue
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The issue in GetHuman-alextala's own words
I hope you are doing well. On Thursday May **th, someone impersonated my Instagram account and posted my pictures and started following my friends and family(Alexgivesitupppt). The individual requested money from me in order to delete the Instagram account and stop harassing my friends. I filed a police report and the police are still investigating. In addition, I was able to have all of my friends report this Instagram and it was quickly taken down. (Thank you for that) However, later that day my Instagram was disabled (atilius*talamus). I’m assuming this individual reported me in retaliation. I have followed your process and have not heard anything in over a week. Can you please assist me in reactivating my Instagram? Thank you VERY much!

GetHuman-alextala did not yet indicate what Instagram should do to make this right.

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Instagram

Customer service issue
Reported by GetHuman-alextala
Jun 20th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 53942 others
0 customers following this

Timeline

GetHuman-alextala started working on this issue
Jun 20th, 2019 5:26pm
GetHuman-alextala indicated the issue is not fixed yet.
Jun 21st, 2019 5:46pm
GetHuman-alextala indicated the issue is not fixed yet.
Jun 21st, 2019 10:19pm

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