Hi,**Yesterday I tried to create a new instagram account with an email address I JUST C...

GetHuman-kgsperfo's Hacked or Disabled Accounts issue with Instagram from May 2019

Help with my Instagram issue
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Before contacting them, items GetHuman-kgsperfo may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kgsperfo's own words
Hi,**Yesterday I tried to create a new instagram account with an email address I JUST CREATED (*****@***.com) literally seconds before I tried to make the instagram account, username kgsperformance, and when I tried to log in for the first time it said my account had been deactivated because I violated some of instagram's terms.. which is impossible considering I had literally JUST made the account and never even been able to log in to it. I clicked on the button that said to there was a mistake and I received an email telling me to send a picture of myself with a number written and my name and username. I'm not sure why it came from "facebook" but I haven't heard back and am now wondering if the email was even legit. I am very frustrated because I made the instagram and new email for a business I am started and needed to be able to get my account started yesterday and am now behind. PLEASE solve this today for me. I don't even know why this happened in the first place and it is extremely annoying to me. If you need to check if I am a legitimate person, you can see that I have another account keishagomezsweeney. That is my personal account. Again, I absolutely need this solved today.**Thank you

GetHuman-kgsperfo did not yet indicate what Instagram should do to make this right.

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Instagram

Hacked or Disabled Accounts issue
Reported by GetHuman-kgsperfo
May 21st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 50471 others
0 customers following this

Timeline

GetHuman-kgsperfo started working on this issue
May 21st, 2019 8:32pm
GetHuman-kgsperfo indicated the issue is not fixed yet.
May 22nd, 2019 7:35pm

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