I've been using Instagram app for the last two years to access my account, and haven't...

GetHuman-saumyatu's Recover Account issue with Instagram from May 2019

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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman-saumyatu's own words
I've been using Instagram app for the last two years to access my account, and haven't logged out from it even once. Today, my friend, while using my phone, logged out of my insta account by mistake, I tried switching off the internet to prevent the change from being effected, but it was already too late. Since I had always kept my instagram logged in for the last * years, I had forgotten the password in the interim, and although I've tried all the recovery options available, I am not able to log back into my account. The gmail account I used to create my instagram has been unused for a long time, as a result of which I don't remember the password for the gmail account either. I tried the recovery options to get back my gmail password to no avail. I am clueless as to what to do, please help me recover my instagram account my linking it to my current gmail id or facebook profile, since I don't remember the details pertaining to my previous, defunct gmail id or instagram password.

GetHuman-saumyatu did not yet indicate what Instagram should do to make this right.

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Recover Account issue
Reported by GetHuman-saumyatu
May 19th, 2019 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 50180 others
0 customers following this


GetHuman-saumyatu started working on this issue
May 19th, 2019 6:40pm
GetHuman-saumyatu indicated the issue is not fixed yet.
May 20th, 2019 5:03am
GetHuman-saumyatu indicated the issue is not fixed yet.
May 20th, 2019 5:05am

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