I tried to create an account using my email address (not logging in from facebook) and...

GetHuman-vitorne's Recover Account issue with Instagram from May 2019

Help with my Instagram issue
The issue in GetHuman-vitorne's own words
Create an account. ... I tried to create an account using my email address (not logging in from facebook) and as soon as I typed my email address and password, I received a pop-up message saying my account had been deactivated due to not following their terms. I tried to recover it to no avail. If I try to log in using my email, I am told there is no account with my email address. If I try to create a new account, I am told there is already an account with that email address. I don't know where to go from here. I would like to know how to either recover my account or how to go about making a new one with my email, since I have not yet understood if my account was actually created in the first place or not. I would like the conflicting information I'm getting from Instagram Help Center to be solved. Thanks.
They are giving me conflicting information on their troubleshooting.
I want to know how to recover my account or how to actually create an account.
My account was deactivated the moment I created it. I didn't even get to log in.
Tried the help center and some web research to no avail.
How GetHuman-vitorne fixed the problem
I did not manage to get in contact with Instagram and I did not manage to create (or recover) my account with my email. So I created the account with my phone number instead, no issues.
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Recover Account issue
Reported by GetHuman-vitorne
May 18th, 2019 - 4 years ago
GetHuman-vitorne shared how to fix
Seen by 9 customers so far
Similar issue to 50038 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account


GetHuman-vitorne started working on this issue
May 18th, 2019 1:46pm
GetHuman-vitorne confirmed the issue is fixed. Hooray!
May 19th, 2019 7:26pm

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