I sent in a report of this already * times but I don't know what else to do. I feel hel...
GetHuman-jayeeoh's Hacked or Disabled Accounts issue with Instagram from May 2019
Help with my Instagram issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jayeeoh's own words
I sent in a report of this already * times but I don't know what else to do. I feel helpless because I'm receiving no response from Instagram itself. My account was hacked at probably around **pm two nights ago. The hacker changed my email and password so I can't get in. The hacker also must have hacked my email too because I saw the revert changes email pop up for a second and then it was gone. I even checked my trash and spam folders and it wasn't there either. Luckily, as of now the hacker hasn't done anything to visually change my account, but who knows what will happen with time. I just want my account back. Please help me.
GetHuman-jayeeoh did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-jayeeoh fixed the problem
I reported my account to instagram (click forgot password, need more help, then fill out the form that comes up). You should receive an automated response in your email to send a picture of yourself holding up a confirmation code and your username. I did that maybe * times because I didn’t receive verification quickly. The verification came a few days later, so be patient although its hard. They should get back to you within a week.
Please help with my Instagram issue
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We've taken the time to write instructions for how to solve some of the most common Instagram customer problems.
GetHuman-jayeeoh indicated the issue is not fixed yet.
May 12th, 2019 8:11am
GetHuman-jayeeoh confirmed the issue is fixed. Hooray!
May 12th, 2019 6:00pm
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