I am reporting an issue regarding my Instagram account. The option on Instagram stories...

GetHuman2619965's customer service issue with Instagram from March 2019

4 views
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217 similar
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0 following
Help with my Instagram issue
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GetHuman2619965's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2619965 will want to follow the link below to head to their help center. We will check on GetHuman2619965 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2619965 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2619965's own words
I am reporting an issue regarding my Instagram account. The option on Instagram stories (after I take a photo or video) that lets you select*play a song has not been showing up for me ever since it was released. I already tried updating the app, logging off, and even deleted it then downloaded it again. Please contact me back me at my email address with instructions on how to fix this problem. Thank you!
GetHuman2619965 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2619965 fixed the problem
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Instagram

Customer service issue
Reported by GetHuman2619965
Mar 28th, 2019 - 6 mons ago
I have an issue with Instagram too
Not resolved
Seen by 4 customers so far
Similar issue to 217 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2619965 started working on this issue
Mar 28th 9:54pm