I have no music sticker button. It’s been available to users in the USA since June...

GetHuman2617025's customer service issue with Instagram from March 2019

Help with my Instagram issue
The issue in GetHuman2617025's own words
I have no music sticker button. It’s been available to users in the USA since June ****. I’ve waited patiently and written multiple “report a problem” issues through the instagram help center on the app. I have yet to receive a response. I created an alternate account just to see if it was my phone or something, and that account does have the music sticker. I really want the ability to put music on my stories. Please help! @lauravalente
GetHuman2617025 did not yet indicate what Instagram should do to make this right.
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Instagram

Customer service issue
Reported by GetHuman2617025
Mar 28th, 2019 - 21d ago
I have an issue with Instagram too
Fixed
Seen by 17 customers so far
Similar issue to 42368 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman2617025 started working on this issue
Mar 28th 3:41pm
GetHuman2617025 indicated the issue is not fixed yet.
Mar 28th 3:41pm
GetHuman2617025 indicated the issue is not fixed yet.
Mar 31st 4:06pm