Received a message to re enter password to log again. Could not remember password. Sugg...

GetHuman2614277's Recover Account issue with Instagram from March 2019

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Help with my Instagram issue
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GetHuman2614277's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2614277 will want to follow the link below to head to their help center. We will check on GetHuman2614277 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2614277 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2614277's own words
Received a message to re enter password to log again. Could not remember password. Suggested logging in with Facebook, which I did.*Suddenly my old instagram account disappeared! I googled my name to get into Instagram and noticed that I now had two accounts. My actual original account suddenly had a different user name attached to the account. Emailed screen shots and a pdf picture of myself along with code provided and still no resolution.
GetHuman2614277 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
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Recover Account issue
Reported by GetHuman2614277
Mar 28th, 2019 - a mon ago
I have an issue with Instagram too
Not resolved
Seen by 2 customers so far
Similar issue to 42278 others
0 customers following this
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GetHuman2614277 started working on this issue
Mar 28th 3:36am