Hi. This is Aastha Chauhan. I am using Instagram since last *yrs. But recently I am hav...

GetHuman2614074's customer service issue with Instagram from March 2019

1 view
670 similar
0 following
Help with my Instagram issue
First: share to improve GetHuman2614074's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2614074's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2614074 will want to follow the link below to head to their help center. We will check on GetHuman2614074 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2614074 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman2614074's own words
Hi. This is Aastha Chauhan. I am using Instagram since last *yrs. But recently I am having a problem with direct messaging. I am not able to see the active status of people with whom I usually chat. Earlier there was no such problem but since last *days it is happening so. It is only showing when they are active. I have also checked my settings but everything is fine there. It's my humble request from you to check and fix this problem as soon as possible.* Thanking you* Aastha Chauhan
GetHuman2614074 did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman2614074 fixed the problem
We are waiting for GetHuman2614074 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2614074 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2614074
Mar 28th, 2019 - 25d ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 670 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2614074 started working on this issue
Mar 28th 3:27am